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Customer reviews for TCL 98" Q Class 4K UHD HDR QLED Smart TV with Google TV - 98Q651G for
TCL 98" Q Class 4K UHD HDR QLED Smart TV with Google TV - 98Q651G
4.6 out of 5 stars
stars
253 ratings252 reviews
  1. 5 stars85% (214)
  2. 4 stars7% (17)
  3. 3 stars2% (6)
  4. 2 stars0% (1)
  5. 1 star6% (15)
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Showing 51-60 of 252 reviews
Jul 30, 2024
Reviewer name: erinc213
5 out of 5 stars
5 out of 5 stars review

Great TV choice for son’s bedroom

[This review was collected as part of a promotion.] This TCL 43” Smart TV is the perfect addition to my son’s bedroom for both watching TV and gaming. Setup was Incredibly easy and took no time at all. The Google interface was easy to maneuver around. No complaints about the picture quality. The colors are bright and vibrant. The sound is as expected from this size of a TV. We really like the voice feature on the remote control. Overall just a great television. We have no complaints at all!!

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Brandon TCL Customer Support

Hi Erin, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Apr 12, 2025
Reviewer name: Lady T
5 out of 5 stars
5 out of 5 stars review

TCL

[This review was collected as part of a promotion.] I truly appreciate the service that I have received from Ica, she did an excellent job helping me out setting up my Google TV. She was very patient easy to understand and she did an excellent job. I appreciate it. Thank you. ( From the Manufacture )👍🏽

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Lady T, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Mar 5, 2025
Reviewer name: Hardworking Brother
5 out of 5 stars
5 out of 5 stars review

Excellent Overall TV and TCL customer service

[This review was collected as part of a promotion.] I had a phenomenal customer service experience with TCL customer support. Mr. Juls did a great job on helping me to troubleshoot my TV. The TV is also an excellent product. Very bright and punchy rich colors. My daughter loves watching her shows on it. Very satisfied customer here!

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Hardworking Brother, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 2, 2024
Reviewer name: terrickah
5 out of 5 stars
5 out of 5 stars review

Recommend!

[This review was collected as part of a promotion.] The picture and sound quality are awesome, connects to the wifi fast and the remote is easy to navigate. You can add so many apps with ease and no issues with starting the apps. I placed this one in my son’s room and mounted it on his gaming bed. Fits perfect! Definitely recommend!

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Brandon TCL Customer Support

Hi Terrickah, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jul 24, 2024
Reviewer name: sammyandbrando
5 out of 5 stars
5 out of 5 stars review

The picture and sound quality are amazing!

[This review was collected as part of a promotion.] This TV is AMAZING! We were able to easily connect it to our internet and devices that we frequently use. The picture is astounding and you can see and hear all of the details that are easily missed with other TVs. The remote is very easy to navigate and comes with buttons for our most used streaming choices. I highly recommend this TV!

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Brandon TCL Customer Support

Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Sep 20, 2025
Reviewer name: Snot
1 out of 5 stars
1 out of 5 stars review

GARBAGE

TCL is the worst brand I have ever purchased. Nothing, I repeat nothing functions properly on this television. The lag time is incredible. Powering on and off is a trick. It doesn't shut off for literally 2 to 3 minutes. Streaming is another nightmare, it buffers continually and freezes. Invest a little more and purchase a legitimate television.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Snot, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can. Thank you, TCL Customer Support

Jul 1, 2025
Reviewer name: Not applicable
5 out of 5 stars
5 out of 5 stars review

Patricia helped me with a problem that I had with my new TCL TV. This was the second time that I was having this problem. My TCL TV set was in "store mode" and I did not know how to come out of that mode. Patricia not only guided me out of that mode, but she gave me instructions on what to do if it happens again. She did an excellent job. She was professional, friendly, patient, and courteous. I give her 10 stars.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 25, 2024
Reviewer name: Angelo
5 out of 5 stars
5 out of 5 stars review

Great TV especially for the price!

[This review was collected as part of a promotion.] This is my second TCL TV! I bought my first TCL TV in 2018, the price was great, the picture was great and so were the features. The TV worked flawlessly up until Sept 2024. No there was not a problem with the TV. The problem was my grandson who flew a toy drone into the TV at full speed. Great so now I have a reason to get a new TV. I bought this TCL 43 Qled class TV, what a fantastic TV. Picture was amazing, feature rich and the price was amazing. I love TCL TV's because TCL gives so much for the price and the TV's last. In December I think I'm going to buy my grandson another drone to he can fly it into the living room TV. Then I'll have an excuse to get a new TCL 75 inch TV :)

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Brandon TCL Customer Support

Hi Angelo, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

May 10, 2025
Reviewer name: Just me
1 out of 5 stars
1 out of 5 stars review

98 inch screen flashed once not it doesn't come on

[This review was collected as part of a promotion.] Will be calling TCL. Turned it on one day and it flashed then nothing. Checked the power cord clearly not the issue because the light at the bottom comes on. It is so huge and hard to handle. Very disappointing!!! I have a 70 inch TCL that is 5 years old. It has since done the same thing. Will never consider a TCL again if they don't make this right.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Just me, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Mar 15, 2025
Reviewer name: Carm188
5 out of 5 stars
5 out of 5 stars review

A++++++ Top notch customer service too

[This review was collected as part of a promotion.] I seriously couldn’t be happier with my purchase and overall experience. My TCL 85” TV is beautiful. IMO you are getting the quality of most if not all other brands for a much more reasonable price. I also want to be sure to point out the top notch customer service I received when I had an issue with my device. Elthone J went the extra mile to be sure and help me get the situation figured out in a very short amount of time. I didn’t get ignored, on the contrary, I received emails or calls very fast so they could address the issue and keep me informed until their team had a final solution for me. I’ll be buying their products again in the future, I have no doubt

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Carm188, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support