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Customer reviews for TCL 98" Q Class 4K UHD HDR QLED Smart TV with Google TV - 98Q651G for
TCL 98" Q Class 4K UHD HDR QLED Smart TV with Google TV - 98Q651G
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4.6 out of 5 stars
stars
253 ratings252 reviews
  1. 5 stars85% (214)
  2. 4 stars7% (17)
  3. 3 stars2% (6)
  4. 2 stars0% (1)
  5. 1 star6% (15)
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Showing 211-220 of 252 reviews
Feb 1, 2025
Reviewer name: Gabi
5 out of 5 stars
5 out of 5 stars review

I have a great experience with the service

[This review was collected as part of a promotion.] Jon he was a professional. He knows what to do. He was patient with us. I will give him 100 star.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Gabi, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Feb 14, 2025
Reviewer name: GlenJ
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] My experience with Kim was great, she was very helpful!!!

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi GlenJ, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Jan 3, 2025
Reviewer name: Fisherman
5 out of 5 stars
5 out of 5 stars review

Great features and set

[This review was collected as part of a promotion.] Got this Tv today and Nani gelded me set it up. He was great

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

May 9, 2025
Reviewer name: Bart
5 out of 5 stars
5 out of 5 stars review

Help with audio problem

I was having trouble with my audio on the tv. and Tony walked me through several steps and we got the audio back, much appreciated.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Bart, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Aug 10, 2025
Reviewer name: Jwhit
1 out of 5 stars
1 out of 5 stars review

Extremely DARK

Just dont do it. There is a reason its on sale. I promise you 100% regret it. Extremely dark and you cant correct it. Just dont do it.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Jwhit, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

May 31, 2025
Reviewer name: Abbyji
5 out of 5 stars
5 out of 5 stars review

Tech services

Lucas was absolutely indispensable helping me connect my new TCL tv! He is extremely patient and kind.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Abbyji, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 3, 2025
Reviewer name: Ace63
5 out of 5 stars
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] Pam at support was very helpful with setup! I am happy with things so far!

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Ace63, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jan 4, 2025
Reviewer name: Tbnpu
5 out of 5 stars
5 out of 5 stars review

Awesome tv

It is a great tv. Very easy to set up. Andy was very helpful. Help me figure out how to connect my tv to Bluetooth when I didn't know how.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Tbnpu, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 27, 2025
Reviewer name: DMack
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Thank very much for your help. Mona was a great help for me with this issue

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi DMack, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 14, 2024
Reviewer name: Huff
5 out of 5 stars
5 out of 5 stars review

Wonderful assistance

Grace was extremely helpful and patient with me today. She was delightful as well. We need more people like her helping customers.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Brandon TCL Customer Support

Hi Huff, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support