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Customer reviews for TCL 98" Q Class 4K UHD HDR QLED Smart TV with Google TV - 98Q651G for
TCL 98" Q Class 4K UHD HDR QLED Smart TV with Google TV - 98Q651G
4.6 out of 5 stars
stars
253 ratings252 reviews
  1. 5 stars85% (214)
  2. 4 stars7% (17)
  3. 3 stars2% (6)
  4. 2 stars0% (1)
  5. 1 star6% (15)
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Showing 201-210 of 252 reviews
Nov 30, 2024
Reviewer name: Bvmd
1 out of 5 stars
1 out of 5 stars review

Poor quality, disfunctional

[This review was collected as part of a promotion.] Just bought and unimpressed with picture quality. Half the options on remote do not respond.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from TCL Customer Support

Hi Bvmd, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

Jan 9, 2025
Reviewer name: Norm41
5 out of 5 stars
5 out of 5 stars review

Great technology

[This review was collected as part of a promotion.] Tim did a terrific job of helping me get started.like all aps

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Thank you, TCL Customer Support

Jan 9, 2025
Reviewer name: Dana
5 out of 5 stars
5 out of 5 stars review

Very happy

[This review was collected as part of a promotion.] Excellent service Pam is excellent great product! !

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Dana, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Feb 15, 2025
Reviewer name: Nomad
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Jendrick was really helpful and solved the issue sounds like a really nice guy, thanks again

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi Nomad, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 30, 2025
Reviewer name: DUBIE
5 out of 5 stars
5 out of 5 stars review

Great Service and TV

[This review was collected as part of a promotion.] Great TV and wonderful customer service that listened and had patience..........

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi DUBIE, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 14, 2024
Reviewer name: Huff
5 out of 5 stars
5 out of 5 stars review

Wonderful assistance

Grace was extremely helpful and patient with me today. She was delightful as well. We need more people like her helping customers.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Brandon TCL Customer Support

Hi Huff, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Feb 25, 2025
Reviewer name: Raven was a pleasure!!
5 out of 5 stars
5 out of 5 stars review

Raven

[This review was collected as part of a promotion.] Raven was such a help. Very Patient!!! TV working and looks great!

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 22, 2024
Reviewer name: Steven
5 out of 5 stars
5 out of 5 stars review

Great Gaming Tv

[This review was collected as part of a promotion.] What a Great picture and great for gaming controls are easy to use love this TV so far

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Brandon TCL Customer Support

We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Dec 23, 2024
Reviewer name: Martin
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Great service by Tin, solved all of my issues. Thanks again.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 1, 2025
Reviewer name: A Smith
5 out of 5 stars
5 out of 5 stars review

Big Screen

[This review was collected as part of a promotion.] Casey gave us such wonderful help and was very patient.

Review from tcl.com
Helpful?2Q2EZK3CK0SH19920304795
reply from Alison TCL Customer Support

Hi A Smith, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support