Hi Opsman, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung M70HD TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Hi Rweaver, Thank you for sharing your experience with the M70HD app on your TV. The issue you’re encountering may be related to network strength or stability. We recommend the following steps: 1. Connect to a 5GHz Wi-Fi network, if available 2. Use a wired LAN connection for increased stability 3. Reposition your router to reduce obstacles between the TV and the router Please also check that your TV is running the latest firmware by going to: Settings > Support > Software Update. From there, you can also enable Auto Update for added convenience. For improved app performance, we recommend running Device Care, which can help by clearing memory and closing background apps. To access it: Settings > Support > Device Care We hope these steps improve your streaming experience. If the issue continues, please reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor