Thanks so much for using our brand new toaster and providing some helpful feedback. The elements are even on both sides so we are surprised to hear about this and apologize for the inconvenience. We recommend making sure the toaster is sitting on a flat, even surface. Please let us know if you have any questions. - John@GEA

We’re thrilled that you’ve been impressed by your gorgeous new toaster; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re happy to hear you’ve been enjoying its fantastic features. We love the wide variety of shade settings offered by this model, and the extra-wide slots accommodate even thicker slices of bread.

Hey there, and thanks so much for submitting your feedback on our 2-slice toaster! We’re so glad to hear you appreciate both the look and performance of this model – our Design team will be grateful to receive this feedback, as we always want our consumers to have a great ownership experience. We are confident the toaster will continue to serve your needs well for a long time to come. Thanks for being part of our GE Appliances Family! -Sarah@GEA