Good afternoon, Thank you for taking the time to leave a review on your GE Appliances 2-slice toaster. We are happy to hear that the toaster is bigger than you expected and performs great. Thank you for your review and for trusting our brand for your home! -Devin@GEAppliances

Hi Buster853, we're very sorry to hear your toaster settings haven't been working as they should. We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. - Guy@GEA

Hi -We hate to hear you're experiencing this issue with your new toaster and apologize for any inconvenience this may cause you. Please check page 7 of the owner's manual for specific instructions regarding your warranty coverage -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000001-2.pdf -- Again, we're sorry this is happening. Kind regards - Vikki@GEA

What’s not to love? Freshly toasted bread and bagels? Yes, please! We're so glad you're enjoying all the great features of this appliance. We love the 7 Shade Settings—offering a variety of toast options with adjustable shades from lightest to darkest to satisfy everyone’s preferences—and the Removable Crumb Tray, which makes cleanup a breeze with a pull-out tray you can easily empty. Hello, breakfast sandwiches! Thank you!