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Customer reviews for SAMSUNG 43” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV for
SAMSUNG 43” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV
4.7 out of 5 stars
stars
301 ratings284 reviews
  1. 5 stars77% (232)
  2. 4 stars15% (46)
  3. 3 stars4% (13)
  4. 2 stars3% (8)
  5. 1 star1% (2)

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Showing 61-70 of 284 reviews
Jul 8, 2026
Reviewer name: Wayne
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This is a great television. Samsung did really well in the design and architecture of this model. I have enjoyed Samsung products for years now. And I will continue to purchase, and enyoy their products into the future. Itruly love the contrast and vivid color. As well as I am able to use all of my streaming platforms to stream my favorite content, as it has a remarkable response time. With outstanding brightness.

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
Jun 5, 2026
Reviewer name: Vicki
3 out of 5 stars
3 out of 5 stars review

Picture = Great / Sound = Awful

[This review was collected as part of a promotion.] The tv is great in terms of picture but HORRIBLE in terms of sound quality. There is absolutely no setting at all that isn't far too loud on commercials and then you cannot hear the dialog when the show or movie is back on. And when music plays in the show?! It is beyond distorted. It is awful. I have no bought a soundbar almost as expensive as the tv itself hoping that helps because the tv picture is great. Very disappointed with sound, it is difficult to watch anything it is that bad.

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
reply from Samsung Advisor

Hi Vicki, Thank you for sharing your experience with volume fluctuations on your Samsung U8000HD TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps. Please try the following adjustments to help stabilize your TV's audio: 1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps. 2. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.) 3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio. 4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now If the issue persists after these steps, please don’t hesitate to reach Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Jun 20, 2026
Reviewer name: Dannstu
4 out of 5 stars
4 out of 5 stars review

Hard for Elderly

[This review was collected as part of a promotion.] I purchased this for my 89 year old Mother-in-Law. We installed it on her kitchen wall. Everything works fine, but the issue is getting the TV to go to her Xfinity service from turning the TV on. She doesn't know how to navigate the smart TV to the proper HDMI selection and then get to Xfinity. Otherwise the TV. works great and has great clarity.

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
reply from Samsung Advisor

Hi Dannstu, Thank you for sharing your feedback with us. To help you and your mother get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor

Jul 5, 2026
Reviewer name: DesignFarmer
3 out of 5 stars
3 out of 5 stars review

It's OK

[This review was collected as part of a promotion.] Not pleased that I need to pick one sound output. It has no additional audio out other than stripping the HDMI ARC connection. And if you do that, then the only option is the external audio vs. the ability to have audio from the TV AND extenal.

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
reply from Samsung Advisor

Hi DesignFarmer, Thank you for sharing your thoughts on the available inputs for the U8000HD. . If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more. Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor

Jul 5, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Smart TV.

[This review was collected as part of a promotion.] Our previous smart tv died. We needed an affordable replacement. After doing research we decided to purchase the new Samsung. The quality of the picture was a pleasant surprise. The ease in setting up the TV and activating the apps to stream was relatively simple. We are very pleased that we chose Samsung.

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
Jun 27, 2026
Reviewer name: Perfect patty
5 out of 5 stars
5 out of 5 stars review

Great accessories

[This review was collected as part of a promotion.] I love the brightness of the TV I wear glasses with glaucoma so it's a great tool for my eyes I love my TV. I dont really like the contrast i play with it light to dark and the interface is perfect I see everything instead of moving my head left to right the resolution is crystal clear and I'm partial deft so the volume is perfect I love the soundstage

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
Jun 28, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

50" class Crystal UHD U8000HD 4k smart tv

[This review was collected as part of a promotion.] this is the television I need for 2026 has lots of features it has a HD 4K it has a as iconic apps up there on the feature screen everything about this TV is classical and up-to-date don't cook don't cook don't bake but

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
Jun 5, 2026
Reviewer name: nivek
5 out of 5 stars
5 out of 5 stars review

better than the set it replaced

[This review was collected as part of a promotion.] I purchased this tv recently to replace a 40" Vizio that no longer functioned properly. Samsung had a longer warrantee, and an excellent price for the features. My only hesitation was due to some negative comments I had read regarding the remote, but I purchased it anyway. I am happy to say that the remote, although very simple, works just fine, the picture overall is excellent, sound is very good, and the interface is intuitive and easy to master. I have only had this tv for a few weeks but so far I am liking it a lot and would strongly recommend.

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175
Jun 11, 2026
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value!!

Very nice tv for the price.

Helpful?5DGA54WPGP8K19891552175
Aug 5, 2026
Reviewer name: Pleezbelievitt
5 out of 5 stars
5 out of 5 stars review

Best Tv I have had so far.

I have to say the picture from a UHD Tv is outstanding. It sharp and clear. The brightness is on another level compared to what we had previously. The remote response is quick and precise.

Review from Samsung US
Helpful?5DGA54WPGP8K19891552175