Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer forMember photos









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Set It and Forget It – Mostly Hassle-Free
[This review was collected as part of a promotion.] I’ve been using the 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo™ and I’m mostly happy with it. It’s quiet, efficient, and the all-in-one setup is a real space saver. Not sure what the AI part specifically does, but it feels automated—just switch it on and walk away. One nice addition would be auto-cleaning for the lint, but overall, it’s been a solid experience.
So much better than expected
[This review was collected as part of a promotion.] I have to say, I was hesitant to buy an all-in-one washer/dryer. This thing is amazing. Everything comes out perfectly washed and dry. I thought the size was going to be an issue. Nope. I wash queen and king size sheets and blankets with no issues. And it sends me a message to say when each cycle is done. I am so happy with my purchase.
Samsung - All in One Washer/Dryer
[This review was collected as part of a promotion.] We recently received delivery of our Samsung Bespoke All-in-One AI Laundry Combo. First impression is the machine is larger and heavier than I anticipated, but because I do not need a separate washer and dryer unit it saves space overall. The only negative is if you need to move the machine for any reason, dropped item or to clean around it, you will need at least 2 people in order to do so. The set up was very easy with the Smart Things app. I love technology, especially when user friendly. The app allows you to completely control the washer/dryer and to keep an update on the progress of the wash/dry cycle which is really cool. I love all of the bells and whistles and the ability to customize your laundry cycle is much appreciated. We have only run one test load of laundry and for some reason it took around 5 hours for the wash and dry cycle. This may have been due to the AI energy saving feature, so I will have to run several more loads before judging the time needed for each load. The only other recommendation I would give is for Samsung to include the bottom base to increase the height of the door. My wife commented the door is very low so loading and unloading laundry can be hard on your back. Overall, the machine looks great, love the screen and options on the washer/dryer, as well as the Smart Things app. Weight of the item could be an issue if it needs to be moved, time to run a load may be an issue, and heigh of the door would benefit from a sturdy base/riser.
So far so good with a couple key concerns
Purchased this unit several months ago and so far it has worked fairly well. I however have a couple key concerns. 1) Mixed reviews on the condenser cleaning system. Some reviews have it as the best among the 3 major 2-1 combo washers and it does seem to be more robust than LG/GE. However other reputable reviewers have found lint on the condenser coils after several washes which is very concerning. 2) The firmware/software definitely needs an update to the drying sensors in the system. I have had clothes that came out damp and on the other hand in bedding mode it said that there was 3 hours of dry time remaining even though all the bedding was already very dry which is not good. This additional drying time is damaging to fabrics and also leads to the eye popping and ridiculous 8-9 hours cleaning cycles. 3) Please update the software to included a programmed start time instead of or in addition to the program end time. A programmed end time is not very useful to me and a programmed start time is much more useful for those of us on a time of use electricity plan.
Wouldn't recommend
Bought this machine and had my plumber hook it up and the first time I tried to use it water poured out from under the bottom getting my new floors completely covered in water. Then they had someone come out on Wednesday to look at it and tell me it would be next Tuesday before he comes back to fix it while my clothes continue to pile up.
Greetings, We understand how important it is to have a reliable appliance at home. Let us help you with your laundry combo. Here is a link for troubleshooting steps for your laundry combo that is leaking, kindly click the embedded words. Samsung washing machine is leaking. https://www.samsung.com/us/support/troubleshoot/TSG10001007/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147738655) to help our team pull up your information when you message us. Thank you. -Ricardo
All in One Unit is All You Need!
[This review was collected as part of a promotion.] I do a lot of laundry throughout the week and having it done quick and well is all I care. However when you are busy with other things at home and remember later that your laundry is done and sitting in the washer waiting to be dried is something I experienced a lot until we purchased this amazing appliance from Samsung. Samsung Bespoke All-in-One AI Laundry Combo has been a life/laundry saver for a busy Mom like me. I load it up in the morning, use its beautiful 7" LCD to choose the best cycle, and I am off to go clean my house, make meals and go shopping. While I am out and about my SmartThings app sends me notifications to let me know that my Washing Cycle is done and Drying has begun. I can also simply ask Bixby on my phone if my laundry is done and I get an instant answer! I mean what else is better than that! To top it all off, this amazing Samsung Bespoke All-in-One AI Laundry Combo automatically opens the door when the Washing and or Drying cycles are complete! So no more worrying about the wet clothes sitting and waiting on you, I get a notification and I am off to folding or doing another load. I also really like the design on this washer, it is slick, modern with no extra knobs or buttons. The AI Hub lets you customize your cycles, modify your drying and once it is all done you also get a summary of the energy used, how much water was dispensed and much more. The Detergent Dispenser is awesome and you can also use the Flex Dispenser to have two different kinds of detergent loaded for different use cases! There are useful preinstalled Apps on the AI Hub LCD screen too, you can literally play Spotify on this thing, or watch a YouTube video, display your recent pictures you took with your Samsung phone, and so much more! The AI in this appliance will make sure to recommend you cycles and proper care for your clothes. The dryer does an amazing job, it does not heat it so hot that you may shrink your valuable clothing articles but gently dries everything well. This is definitely a great investment for a family like ours and I am sure for you as well, you will not be disappointed by its performance - as at the end of the day what matters is your clothes are clean and ready to be worn again and how efficiently you do it depends on the appliance and this Samsung Bespoke All-in-One AI Laundry Combo does just that!
Space saving!
[This review was collected as part of a promotion.] This two in one unit is great for apartment living because you still get the large capacity washer/dryer without it taking up a lot of space. Mine is in a laundry closet and the fact that it's one unit vs two conserves a lot of space. It's sleek. It's also great not to have to switch laundry from the washer to the dryer. Saves socks from getting lost in the shuffle.
Game changer!
[This review was collected as part of a promotion.] Iv've had this bespoke AI Washer/Dryer for about 2 months. I'm obsessed with it! Has been such a game changer. Very high quality and I love the latest software update that now includes Spotify and other cool apps to play around with while. Make sure you clean the lint filter after every use!
Smart, Stylish& Space-Saving:The Ultimate All in 1
[This review was collected as part of a promotion.] I recently upgraded to the 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo™, and it has completely transformed my laundry routine. This all-in-one unit is not only sleek and modern in design, but it also delivers exceptional performance with cutting-edge AI features. The AI OptiWash & Dry technology is a standout—it automatically senses fabric types and load sizes, adjusting the wash and dry cycles for optimal results. My clothes come out clean, fresh, and perfectly dry every time, with no guesswork involved. The ventless heat pump drying is a game changer. It’s energy-efficient, gentle on fabrics, and ideal for homes without traditional dryer vents. Plus, the 5.3 cu. ft. capacity is surprisingly spacious, easily handling large loads including bedding and towels. I also love the smart connectivity. Being able to monitor and control cycles from my phone adds a level of convenience I didn’t know I needed. The quiet operation and stylish Bespoke design are just icing on the cake. If you're looking for a high-performance, space-saving laundry solution with smart features and energy efficiency, this is absolutely worth the investment.
Pretty good,
[This review was collected as part of a promotion.] Bought the bespoke all in one 2 weeks ago. After multiple loads of laundry I would say the convenience is worth the price to me. If you have a large household with multiple loads a day, this might not be the best option for you. The drying does take quite a bit longer.