C man, We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your M70HD TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation. This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist

Hi Randyfish, We appreciate your feedback on the M70HD TV. For the most optimal performance, please ensure your TV and headphones are up to date with the latest software. To update your TV, go to Settings> Support> Software Update. Please also note that the TV and Bluetooth device may disconnect if the distance between them is too great or if there are obstacles. Next, buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback. We recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV 4. Make sure your TV is running the latest firmware (Settings > Support > Software Update) 5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options. If we can assist further, please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Hi User, Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the items you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs". Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~Samsung Advisor