Hi James,<br /><br />We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up.<br /><br />• If the sound is coming from your TV speakers, or if you&#39;re using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device.<br />• If you&#39;re using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings &gt; Support &gt; Device Care &gt; Self Diagnosis &gt; Broadcast Signal<br />• If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use.<br /><br />We also recommend running a Sound Test to check for audio issues: Home &gt; left directional key &gt; Settings &gt; Support &gt; Device Care &gt; Self Diagnosis &gt; Sound Test. <br /><br />If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:<br />• Live Chat<br />• Manuals, Software, &amp; Warranty Info<br /><br />~Samsung Advisor

Hi Jeff, <br /><br />It’s unfortunate to hear you’re having trouble powering on your M70H TV. Please try these steps:<br /><br />1. Power cord check: Ensure the TV’s power cord is securely connected at both ends and not visibly damaged.<br />2. Wall outlet check: Plug the TV directly into a working wall outlet (not a surge protector or power strip) and look for the red standby light near the bottom edge of the TV.<br />o Solid red light: Press the power button on the TV (underneath the Samsung logo) or use the remote.<br />o No light: The TV isn’t getting power.<br />o Blinking light: The TV may require service.<br />3. Test the remote: If the standby light is on but the TV won’t power on with the remote, try using the power button on the TV itself.<br />4. If the TV turns on but there’s no picture, try pressing the Home button. If the menu appears, check for correct source selection or potential external device issues.<br /><br />If the issue continues, please reach out so we can help with further diagnostics or service. Call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or chat with us online via the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Hi, Thank you for sharing your experience. For optimal performance on your M70HD TV, please ensure you are running the latest Firmware update. Go to Settings> Support> Software Update. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how: Searching for & Installing Apps 1. From the Home screen, press up on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen 1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor