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Customer reviews for WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor for
WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor
4.9 out of 5 stars
stars
3,654 ratings3,654 reviews
  1. 5 stars89% (3,237)
  2. 4 stars10% (348)
  3. 3 stars1% (37)
  4. 2 stars0% (15)
  5. 1 star0% (17)
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Showing 731-740 of 3,654 reviews
Sep 11, 2024
Reviewer name: Nitesh
5 out of 5 stars
5 out of 5 stars review

GReat performance

I bought this a month back and very happy did that. Very easy to assemble and understand. Being tri-fuel it gives more option to power home. Efficient and pretty east to operate as well. Noise lever is quite impressive in compare to others, who are very loud. Definitely tell to my family and friends more about it.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jun 29, 2024
Reviewer name: Yard Gnome
5 out of 5 stars
5 out of 5 stars review

Performs as Advertised, Easy to Set Up and Operate

Purchased this June 27th, 2024. Arrived today and I had it unpacked and set up in about 45 mins. Ran it on gasoline for trial run and operated some power tools without any issues. The manual was simple to follow and covered all of the questions I might have had. The unit started right up after connecting the battery and pairing the remote. I am planning on using propane once my cylinder arrives and I can get a fill. So far I am very happy with the ease of use and I like the versatility of having 3 fuel choices.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jul 13, 2025
Reviewer name: Unhappy Customer # 2
1 out of 5 stars
1 out of 5 stars review

Generator does not start

Have only run this generator once since owning it. That is when I first got it back in June 21, 2024. It ran 15 minutes to make sure it works. Pulled it out today, July 13th and the generator won’t turn over. Battery is charge, tested with volt meter. Getting 12vdc to and out of solenoid for starter. Very disappointing. Have a 400lb paper weight.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
reply from eComm

Hi, Thank you for sharing your feedback. We're truly sorry to hear you're experiencing issues with your unit, and we completely understand how frustrating that must be. We appreciate you bringing this to our attention and would like the opportunity to make things right. At your earliest convenience, please reach out to our team at support@wpowereq.com or give us a call at 1-855-944-3571. We're here to help and will work to resolve this as quickly as possible. Thanks, Sydney, Westinghouse

Jun 17, 2024
Reviewer name: Gary4820
5 out of 5 stars
5 out of 5 stars review

Easy to set up and get started

I bought this unit to tie in directly with my natural gas line. Upon opening the box, it was set up in 30 minutes and ready to test within the hour. I bought this for Hurricane Season in Louisiana and am hopeful if having to use it, it will be for a short period of time. Hooking up to Natural Gas will be a great alternative versus storing regular gasoline.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Dec 14, 2024
Reviewer name: super gen
5 out of 5 stars
5 out of 5 stars review

BEST EVER

We received the generator 3 days ago. Put everything together as per the instructions. It started up 1st try. I can't say enough on how great it performs! I prefer to run the generator on Propane, because it is so convenient. and automatically easy. I have had a lot of generators in my day, but so far this one puts everything to shame. Great price--Great machine, I don't have to break my back trying to start it.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
May 28, 2024
Reviewer name: gskneevus
5 out of 5 stars
5 out of 5 stars review

Dependability when you need it most.

It is a substantial investment, but it's a great insurance policy and peace of mind for when the power goes out… AGAIN! This past winter was rough and we decided not to place ourselves–and our home–in jeopardy. The 9550TFc has the added fuel capacity with natural gas. We may never need it with our current home, but as circumstances change, it is worth the upgrade. The addition of the battery for the electric start was greatly appreciated! The Westinghouse brand is one you can trust when you need it most.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Dec 11, 2024
Reviewer name: Up North Guy
5 out of 5 stars
5 out of 5 stars review

Great versatility!

We purchased this to replace our very old generator before she succumbs to old age. We are amazed at our new WGen generator's power, capabilities, ease of use, and its ability to use gas, propane, or natural gas. It started up quickly and easily with the electric start and is so quiet compared to our retiring one.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jan 31, 2025
Reviewer name: ElvisTuna
5 out of 5 stars
5 out of 5 stars review

Great generator for emergency backup

We live in FL and after the 2024 hurricane season (where we lost power for a combined 12 days) - we decided enough was enough and invested in a generator. We considered an expensive whole house model, however ultimately decided that for a fraction of the cost, this model would more than meet our needs, for something we hoped to never really need. We chose this model specifically because of the tri fuel options - gas, propane, natural gas. During the hurricanes last year, finding gas was a huge ordeal - so having other fuel options was key - and since it is transfer switch ready, we can (eventually) hook this up directly to our house and power most of our home essentials.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Mar 9, 2024
Reviewer name: Working Man GIZ
5 out of 5 stars
5 out of 5 stars review

so far so good! arrived in excellent condition

Arrived in excellent condition. Using as a whole home backup generator to back up 3600sf, but I also plan to use it for power tools around the yard. I Have not used it yet because I have not had a dry day yet to start it and try it out and I am waiting on my electrician to install my outlet and interlock next week. I will update after install. My only concern is this generator is BONDED NEUTRAL, which basically means to me that I have to use It for one or the other without modifying the generator which is a concept I am still trying to get my head around since most generators advertise I can use it for both safely. I have to see how the install will go being that i will be using it for both purposes.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Aug 13, 2024
Reviewer name: Guiselle
5 out of 5 stars
5 out of 5 stars review

Can't wait to use it!

I was extremely impressed my the performance of this generator when I witnessed first hand how well it worked at a friend's 1600sqft home. She was able to run her AC, all the lights, TVs and power her important appliances like refrigerator, deep freeze. It's easy to move around with the built in handle, very sturdy!

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658