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Customer reviews for WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor for
WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor
4.9 out of 5 stars
stars
3,654 ratings3,654 reviews
  1. 5 stars89% (3,237)
  2. 4 stars10% (348)
  3. 3 stars1% (37)
  4. 2 stars0% (15)
  5. 1 star0% (17)
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Showing 631-640 of 3,654 reviews
May 10, 2023
Reviewer name: Rob1650
5 out of 5 stars
5 out of 5 stars review

Well built unit and easy to move around

I received this a week ago and had to get fittings for my natural gas line. Hooked it up pushed the start for two seconds and it started Immediately , glad we have this and know need to run out for liquid gas as in the pass after a hurricane. Looking forward to using it but hope that this is an insurance policy in case of a storm here in Naples Florida.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Aug 16, 2023
Reviewer name: LACKING SUPPORT
4 out of 5 stars
4 out of 5 stars review

GOOD PRODUCT - ZERO SUPPORT

SEEMS LIKE A WELL BUILT UNIT, BUT I HAVE QUESTIONS ABOUT THE NATURAL GAS OPTION AND HAVE BEEN TRYING FOR OVER TWO WEEKS TO GET THRU TO WESTINGHOUSE TECH SUPPORT. I NEED A LONGER GAS LINE THAN THE ONE SUPPLIED SO I NEED TO KNOW WHAT CAPACITY THE NEW LINE NEEDS TO HAVE. BTU/HR AND MINIMUM PRESSURE . THIS SEEMS TO BE BASIC INFO THAT SHOULD HAVE BEEN PROVIDE IN THE SPECS FOR THE UNIT. JUST HOPE IT HOLDS UP BETTER THAN THEIR SUPPORT TEAM !!

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Sep 23, 2024
Reviewer name: crf2838919
5 out of 5 stars
5 out of 5 stars review

Great Purchase for a First Home Generator

This was our first home generator purchase, and we're glad we went with the Westinghouse WGen9500TFc. The generator is built to last - the frame, components, and design are sturdy and easy to assemble. Everything is clearly labeled so that you are best prepared for your first use. We love the tri-fuel option to leverage multiple options should the need arise. This generator has multiple additional functional and safety features that make me feel confident in my purchase. We gave it a test run and did not encounter any issues.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jun 25, 2025
Reviewer name: Migeneratorworks
5 out of 5 stars
5 out of 5 stars review

Well built, flexible fuel features

Bought because of ability to use Nat Gas. Less hassle and maintenance than having old fuel sitting in the tank or garage. Had hose and enough quick connect fitting to get started and have a great setup. Enough power to keep Furnance running, Fridge, etc.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Aug 27, 2024
Reviewer name: chasman70
5 out of 5 stars
5 out of 5 stars review

Great Start

Like so many others, we bought our generator soon after the most recent hurricane. We had a few weeks to shop around, because you couldn't find any units in stock anywhere. This allowed us to research the capacity, fuel type, features and brand we wanted. We narrowed down to two units, and the WGEN9500Tfc was first available. We ordered it for home delivery, which we would certainly recommend for a unit this size, and it arrived in perfect condition. With weather looking good, we took our time buying accessories. We got a 50A shore cable online, and it connected perfectly. We also bought a natural gas line. We had to add two fittings to make it work. We ended up needing a 1/2 male flare to 1/2 female NPT adapter to properly fit the male QD fitting. Once the connectors were in place, we had a seamless fit between the gas supply and the unit. I finally had an opportunity to test the generator last night. It did not fire up immediately like some other reviewers have experienced, but I think that's got more to do with the gas hose we used. I used the remote start feature and on button press #3, cycle attempt #7, the generator started up cleanly and ran for two hours on NG. We connected an LED flood light and a tabletop fan. Fifteen minutes in, I added a window unit A/C that had not been powered on since probably 2005. It ran fine for 30 minutes with no noticeable drop in voltage or current. I shut things down at the 2 hour mark and everything looked good. Thirty minutes later, the unit was cool enough to move inside and cover. Ambient temperature at that point was 92°, so the cooling seems to be pretty good. I'll run it again on propane next weekend and I'm sure that it will run flawlessly. It's too early to tell about longevity or whole -home performance, but we couldn't be happier at this point. Be sure to read lots of good and bad reviews, read articles, watch videos and ask questions. There's a lot to learn about generators, fuels, maintenance, transfer switches, soft starts, etc. Take your time and make the best possible choice. I feel like we did.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Sep 12, 2024
Reviewer name: RWN74
5 out of 5 stars
5 out of 5 stars review

Great Features

6.6 gallon gasoline tank, CO2 cutoff, oil sensor cutoff, switchable fuel source, frequency and voltage output display and run time are all desirable features. Plus easy electric push button or remote start. Even came with a battery charger for the electric start battery. Easy pull start as well.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Aug 22, 2024
Reviewer name: Jazbo
5 out of 5 stars
5 out of 5 stars review

Easy startup!

I just bought this about a month ago and started it up the first time connected to my house 50 amp connection. I had installed an EasyStart on my AC unit and picked up the load with no issues. Like everybody this is just an insurance policy just in case of a loss of power. Absolutely satisfied with my purchase.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Mar 26, 2024
Reviewer name: Ken 50
5 out of 5 stars
5 out of 5 stars review

Great Unit For Outages

Great instructions for easy assembly. Nice looking unit and easy to store and move around with the folding handle on the unit. Large wheels also makes it easy to move. I really like the three different fuels that can power this unit. I will be using propane unless I install a outdoor natural gas outlet. I looked at all different manufactures, but this one fit my needs and price best.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Nov 26, 2023
Reviewer name: mountain person
5 out of 5 stars
5 out of 5 stars review

great running generator

I just recently purchased this generator. Startup instructions were precise and easy to follow. I have only run it for a few hours. So far it is performing up to my expectations. I would recommend this generator if it meets the load limits that you require.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Oct 3, 2023
Reviewer name: Mike La
5 out of 5 stars
5 out of 5 stars review

Power Plant

Bought this late August. During break in and after, ran different watt items from 1875W hair dryer, grinder, circular saw and even an old homemade squirrel cage fan that take a lot of juice to get turning. Ran separately and all together, drag on this generator was barely noticeable. This generator did not skip a beat. Although I am still trying to get my electrician out to hook the generator to my home, I have no worries that it will handle any needs of my home (everything but central air). I ran it on gas and propane and was able to switch fuels while running without any problems. I have a natural gas outlet but have not tried it yet due to it has PVC pipe connected to it that is buried in the ground from connection to outlet and is 40 yrs. old. Don't trust the PVC but will do away with the pipe and go straight from the outlet with hose to generator after I get the outlet check out by a pro first. So far, I am fully satisfied with this product and from other reviews, I feel any issues will be handled by the warranty and their team. I really don't expect any with this generator though. It is nice to have three options for fueling this WGen9500TFc.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658