After hurricane Beryl ripped through Houston we were out of power for 6 straight days. We asked around which generator was the most reliable based on others experiences during that time and found that the Westinghouse was the most reliable generator from the pool of people we spoke to. Out of the box this generator is easy to assemble and very movable. We did buy a tent for the weather when operating but I recommend storing in the garage. The only weak point of this design would most likely be the battery. I will most likely replace the battery for a higher CCA rating and add corrosion resistant product on the terminal. I'd also wrap the wiring near the battery with electrical tape for added protection.

Well packaged, seems well built and very happy with the purchase. Havnt had to use it yet but I'm comfortable knowing it's our new generator. We replaced a old Coleman that had seen better days and hopeful this one last as long as that one did. Time will tell and a follow up review with 5 stars hopefully after a day without power.

This was an emergency purchase due to a power outage caused by a massive storm. It came less than a week after i ordered it and has everything needed to get started, including the Oil, both a propane and Natural gas hose, and very clear instructions with a remote start key. I need it for natural gas so i also bout an adapter for my house nozzle so it can connect to the 1/2" natural gas hose. Started it up with no problems. Mild assembly needed to put on the wheels and legs, but otherwise very quick and easy to set up and use.

Bought this Gen last week and received it 5 days later. Extremely easy to put together, put oil in (although it took an extra 4 oz from what they sent to get it full), and connect the battery. Once fueled I selected the fuel, flipped the battery switch, pressed the remote button, and within a couple of seconds it was running. I let it warm up about 15 minutes before putting any load on it, but when I did, no issues...it was powering the house minus the 5 ton HVAC. After the break-in period, I ensured everything was off in the house and turned the HVAC on, no issues. The initial start up of the HVAC is probably close to max for the Gen, but once the HVAC is running, it powers it without any issues.

I bought this about a month ago. I was really impressed with the packaging. I was impressed with the features on the generator. There's nowhere I could make an improvement. I was also impressed with the hardware. It has all the hardware that you'll need. I would highly recommend this generator. This is the fourth generator that I had in my lifetime. It's the best.

My generated showed up a day ahead of time. It was very easy to set up and operate. It came with the propane and natural gas connectors from the manufacturer which was a added bonus. Being able to start and top the generato we work the press of a butting using the key fob is a great feature and one that made me go with this manufacturer.

I bought this generator 3 weeks ago. Assembly was easy and glad oil was included. Ran the generator through cycles and seems to work fine under load. My wife loves the key fob starter! She is able to start it from inside the house. Happy wife-happy life.

I have only had this generator for a few weeks, but I ran it for about 4 hours yesterday to break it in. I hooked up my electric smoker and a few small items to item during the run. Everything worked great. I used propane to test. It did take about 5 tries before the generator finally started, but once it got going it was a workhouse. A little louder than I was hoping, but that is what you get with generators. Love the push to start and the fact that it tries three times. Still need to pair the remote. I am very happy with this purchse.

Great experience using it so far. Everything is labeled well and self-explanatory in how to operate the generator. Super easy to start with the touch of a button. It is quiet when running. Very easy to move around. I recommend using a set of ramps to load it into the back of a truck, as it is too heavy for one person to lift.

I recently purchased the 12000/9500w generator, so far out of the box everything but the key fob works. I love having the capability of having 50a to play with. Would have given 5 stars had I been able to get the key fob to link up with the unit. Will update at a later time after some use