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Customer reviews for WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor for
WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor
4.9 out of 5 stars
stars3,609 ratings3,609 reviews
  1. 5 stars89% (3,195)
  2. 4 stars10% (345)
  3. 3 stars1% (37)
  4. 2 stars0% (15)
  5. 1 star0% (17)
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Showing 11-20 of 3,609 reviews
Nov 13, 2025
Glass man
5 out of 5 stars review

Great product best in features

Give it a five star best product I owned works wonderful and was grateful to purchase. It will recommend this product for anybody that will purchase it. I will give it a five star all day ruins my whole house.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jan 25, 2026
Anonymous
5 out of 5 stars review

Easy to assemble

Very easy to assembly. Seems to to have nice built in features, I have yet to run it. But we are excited to try it tomorrow when the weather gets extremely bad in Texas !.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jan 27, 2026
Justshawn
5 out of 5 stars review

Seems quality, good specs

Bought this before a snow storm. Fortunately, I did not end up needing it but it feels quality and I'm happy its capable of 50A and 12500 watt peak. Making it effective for a whole home

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Feb 2, 2026
Keith77
1 out of 5 stars review

Left me in the cold

I bought this six days ago and it ran great for one day then stalled out and haven’t been able to get it started sense, probably something simple I’m sure.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
reply from Westinghouse

Hello, Thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter. Thanks,

Jul 13, 2025
Unhappy Customer # 2
1 out of 5 stars review

Generator does not start

Have only run this generator once since owning it. That is when I first got it back in June 21, 2024. It ran 15 minutes to make sure it works. Pulled it out today, July 13th and the generator won’t turn over. Battery is charge, tested with volt meter. Getting 12vdc to and out of solenoid for starter. Very disappointing. Have a 400lb paper weight.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
reply from eComm

Hi, Thank you for sharing your feedback. We're truly sorry to hear you're experiencing issues with your unit, and we completely understand how frustrating that must be. We appreciate you bringing this to our attention and would like the opportunity to make things right. At your earliest convenience, please reach out to our team at support@wpowereq.com or give us a call at 1-855-944-3571. We're here to help and will work to resolve this as quickly as possible. Thanks, Sydney, Westinghouse

Jul 22, 2025
Big B 44
5 out of 5 stars review

Review

purchased the WGen9500TFc about a month ago to prepare for hurricane season, and I couldn’t be happier with the decision. Setup was simple, and it started right up using the remote start feature. It runs both my central A/C and other essential appliances with no problem. I also love that it runs on both gasoline and propane—huge plus for flexibility in emergencies. This generator gives me serious peace of mind and feels built to last. Highly recommend for anyone wanting solid power backup at home.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jul 17, 2025
Dagwood9
5 out of 5 stars review

Great tri-fuel generator

Bought this generator a week ago, came in sturdy box on pallet. No damage, dings or scratches. Added wheels, front supports, oil, plugged up cord to battery, connected to 20lb bottle of propane and after second attempt it started right up. Remote tested at 75 foot distance from home and it started and shut down with remote, wow that works for me. Have not tried to power home with it, but do not expect any issues. This is only for powering homes 240v ac equipment, water heater, heat pump, well pump, etc. Plan on using propane to run on. Having other fuels choices is a nice feature.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Sep 3, 2025
Nina G
5 out of 5 stars review

Best for Disaster Relief!

My profession is disaster relief. I have been to all types of responses. And I can tell you, this is definitely the one you want to have for your home! This tri-fuel unit can be hooked up to your natural gas line and run ample enough to survive on until the grid is back on. Most definitely worth the price!

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jun 20, 2025
Hmyers
5 out of 5 stars review

Wonderful support

We did not open the generator for several months after we bought it until we actually needed it. We had a small broken piece on the propane quick connect. Support answered the phone right away and was exceptionally helpful!! We are very pleased with our generator thus far!

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jul 24, 2025
AM 3NE
5 out of 5 stars review

Excellent Tri Fuel Generator

I recently purchased the tri fuel generator after researching two other brands. The generator is was packaged well, study and seems to be a good build. It came with nice accessories like remote switch and 15’ ft of gas hose. The ability to run on three fuel types is a plus. I can use the generator for my home during power outages with natural gas or take it camping and run it on propane or gasoline. I also like that the manual was well detailed with the maintenance schedule and a parts list. The price point and the reviews from multiple sites also helped make my decision. So far I’m satisfied with my purchase.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658