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Customer reviews for Samsung Bespoke AI 26 cu. ft. Mega Capacity Counter Depth 3-Door Refrigerator for
Samsung Bespoke AI 26 cu. ft. Mega Capacity Counter Depth 3-Door Refrigerator
4.7 out of 5 stars
stars
324 ratings324 reviews
  1. 5 stars78% (254)
  2. 4 stars19% (61)
  3. 3 stars2% (6)
  4. 2 stars0% (1)
  5. 1 star1% (2)

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Showing 1-10 of 324 reviews
Jul 12, 2026
Reviewer name: Aaron
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] One of the best and valuable product that I purchased I'm so happy with Samsung fridge thank you so much for giving me joy and happiness In the finished the way up cooling and organizing.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Oct 20, 2026
Reviewer name: Shawno1340
5 out of 5 stars
5 out of 5 stars review

Worth every penny !!

[This review was collected as part of a promotion.] Love love all our new appliances from Samsung. We bought the package deal of four appliances stove, refrigerator, dishwasher and microwave. So far everything is wonderful thank you Samsung for your great product!!

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 7, 2026
Reviewer name: Wolly
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great fridge. Lots of space, well lit inside. The ice dispenser and water dispenser work well. It's nice to have cold filtered water! The ice maker seems loud but my old one didn't work so maybe I'm just not used to it - the dogs bark every time it drops ice. Love the deli drawer. The shelving is great. I have found something for every shelf. It is consistently cool/cold. Don't know anything about corrosion or frost, it is less than a week old.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Oct 15, 2026
Reviewer name: LizbeeHeart
5 out of 5 stars
5 out of 5 stars review

Good refrigerator

[This review was collected as part of a promotion.] Very spacious and well organized for different sized items. Water dispenser splashes a little when pouring since the jet is a little strong. Ice maker is good except that it also splashes ice shavings all over even when you bring the cup all the way up to the opening. The bottom freezer is smooth to open and close, great space for all big and small items. Cools everything nicely as well. Overall we love the design!

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Oct 13, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Good fridge

[This review was collected as part of a promotion.] Beautiful finish and very spacious. The cooling is not very loud. Fridge dimensions are high, so measure correctly, love the moveable shelves. No issues with any condensation or consistency so far. Enjoying the smart things integration that can at least let me know if the door is open!

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Oct 13, 2026
Reviewer name: Rosiecow
5 out of 5 stars
5 out of 5 stars review

Exceptional features

[This review was collected as part of a promotion.] best refrigerator that we've purchased the size is incredible the amount of shelving and door shelves is wonderful. the refrigerator cool to the right temperature almost within a couple of minutes and the consistency has been wonderful I love the finish on the refrigerator and there is no condensation. ergonomically it's it's

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 16, 2026
Reviewer name: JEM2
4 out of 5 stars
4 out of 5 stars review

Overall a good refrigerator

[This review was collected as part of a promotion.] Overall it is a good fridge. There is a lot of main storage space, the adjustable shelf is beneficial for taller items, and the separate deli drawer is a plus. The main flaws are strange in the doors and freezers. We underestimated how limited the storage space was in the doors for condiment type items that may be a bit taller. The freezers overall have a decent storage space, however it can be a little tricky when you run into taller items. Just things to adjust to, overall a good fridge so far.

Review from Samsung US
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Oct 20, 2026
Reviewer name: Maddie
4 out of 5 stars
4 out of 5 stars review

Great capacity counter- depth fridge

[This review was collected as part of a promotion.] Lots of space available for a counter depth refrigerator. Only gave 4 stars because my previous Samsung refrigerator had more flexibility in the shelves, the drawers had attachments to separate items and the water/ice section had a light feature which I miss.

Review from Samsung US
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Oct 21, 2026
Reviewer name: jkar115
4 out of 5 stars
4 out of 5 stars review

Mega Capacity Refrigerator

[This review was collected as part of a promotion.] Overall very happy with the new refrigerator. Purchased as a replacement and what was thought to be an equivalent/upgrade to prior model RF28R6201SR/AA. Positives for this model is the inverter compressor, increased capacity and the maximized space saving inside. They were able to squeeze in two more small shelves at the bottom of each door that are great for canned drinks. The top drawer in the freezer is deeper and has more capacity. The finish is sleek and more modern looking which fit perfectly into our home style. Negatives include cheapened crisper drawers that previously had individual humidity controls, the larger cold cuts drawer at the bottom previously included a divider and was much sturdier, the freezer drawer added a latch aid and not sure what it is supposed to do. It may be to aid in opening easier but is not lock or latch. The overall height is lower but that translates into less room above the top shelf inside. The in door ice and water dispenser is simple and intuitive to use. The LG water filters are excellent quality. Again overall very happy with the purchase, just missing a few of the features of the prior model.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 9, 2026
Reviewer name: Shelbooka
2 out of 5 stars
2 out of 5 stars review

Poor layout leaves minimal space

[This review was collected as part of a promotion.] We replaced our 16 year old Samsung with this fridge. It does seem a little louder than our older model. We are happy with the cooling part of this fridge. It works well no complaints with that. The ice maker is a lot quieter annd produces ice well. We haven't had to change the filter but it seems like it would be more conveniently located in this fridge. Our biggest complaint is the design of the shelving inside and how it minimizes the amount of space available. There is minimal room for larger items. Specifically gallons. So you're supposed to put your gallons on the inside of the door. One gallon of milk fits but the second gallon does not fit it has to sit on top of the piece that sticks out at an awkward angle. But wait there is the middle shelf that retracts halfway. Great I can fit 2 gallons there … then I realize the space behind it is no man's land. You have to put something small behind your gallons and every time you want to grab it you have to remove a gallon of milk to get to it. Very uneasy to access. Such a waste of space. Why isn't the middle shelf adjustable to move up. It's an less than an inch shy of being able to fit a gallon. Did anyone at Samsung buy groceries and see what height a typical gallon of milk/tea/water is. What about the bottom shelves on each of the doors. Seriously unless you're on your knees you don't even know they are there. This is a great way to forget about what you have in your fridge. Just put it there. Oh wait don't forget it's gotta be really small like a jar of grey poupon how many condiments do you have that are that small anyway? If you like condiments just know you're not storing very many on the doors. With the small amount of space within the fridge you aren't going to have much room for it inside either. Ditto for the freezer. What is going on! I guess if you live by yourself this fridge would be functional but forget about it if you like to stock up on any type of groceries. So bummed about this purchase. I'm told by the sales rep the typical fridge now lasts only 10 years. I can at least look forward to 10 years from now that I can find a fridge that fits my lifestyle. Until then at least this fridge is teaching me everything I don't like about a fridge. I loved my old Samsung. It looks like now I'll be purchasing another fridge for my basement to be able to store any overflow. I can tell you it wont be Samsung.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
reply from Samsung

Shelbooka, we value your continued support and appreciate the detailed feedback you've shared regarding the interior layout and storage design. To help we've included the resources below for tips on maximizing storage space and information about common refrigerator sounds. https://www.samsung.com/us/support/answer/ANS10006839/ https://www.samsung.com/us/support/troubleshoot/TSG10007113/ Your feedback matters to us. Glaiza Samsung Care