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Customer reviews for Samsung Bespoke AI 26 cu. ft. Mega Capacity Counter Depth 3-Door Refrigerator for
Samsung Bespoke AI 26 cu. ft. Mega Capacity Counter Depth 3-Door Refrigerator
4.8 out of 5 stars
stars
212 ratings212 reviews
  1. 5 stars81% (171)
  2. 4 stars17% (36)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star0% (0)

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Showing 1-10 of 212 reviews
Jul 12, 2026
Reviewer name: Aaron
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] One of the best and valuable product that I purchased I'm so happy with Samsung fridge thank you so much for giving me joy and happiness In the finished the way up cooling and organizing.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 5, 2026
Reviewer name: Vickiey
5 out of 5 stars
5 out of 5 stars review

Works great!

The refrigerator works great! Keeps all of our food and drinks cool and freezer keeps everything frozen. The drawer has a second sliding drawer within which is a great way to break up the space for organization. We like using the filtered water and ice that it dispenses. We used to need a brita with our old fridge but this saves us space within the unit by not needing another separate filter for water.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 7, 2026
Reviewer name: Wolly
5 out of 5 stars
5 out of 5 stars review

Great features

Great fridge. Lots of space, well lit inside. The ice dispenser and water dispenser work well. It’s nice to have cold filtered water! The ice maker seems loud but my old one didn’t work so maybe I’m just not used to it - the dogs bark every time it drops ice. Love the deli drawer. The shelving is great. I have found something for every shelf. It is consistently cool/cold. Don’t know anything about corrosion or frost, it is less than a week old.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 26, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Useful layout and simple controls

[This review was collected as part of a promotion.] The layout makes it easy to separate and organize groceries, while the shelves and bins provide useful everyday storage. The interior stays bright, the temperature controls are simple, and the design looks clean.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 10, 2026
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Big Fridge

The fridge is huge with lots of space. The lights are nice and bright. It is very cold. The freezer is very large. This is our 2nd Samsung fridge, the first purchased in 2008 and just retired. The basket is nice for storage and retrieval. The tiny shelves in the doors are nearly unusable, can't even see them under the top door shelves. May find a use for them; not sure. The outer surface is fingerprint resistant; looks nice. Trying to navigate best placement for fridge shelves. Working out arrangements. We love it!

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 3, 2026
Reviewer name: Karine
5 out of 5 stars
5 out of 5 stars review

Great Fridge, Cold Water, Massive Capacity!

[This review was collected as part of a promotion.] This is an excellent refrigerator with a massive amount of room inside. The 31 cu. ft. capacity easily fits all of our groceries without feeling cramped. The external water dispenser works perfectly, and the water comes out nice and cold every single time. It looks great in the kitchen, operates quietly, and holds temperature perfectly. I highly recommended it.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 3, 2026
Reviewer name: Fran2026
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] Excellent refrigerator. It has a modern design, keeps food very cold, and the external water and ice dispenser works great. It’s quiet, spacious, and offers excellent value for the price. Very satisfied with my purchase.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 5, 2026
Reviewer name: Jemm
4 out of 5 stars
4 out of 5 stars review

Overall good fridge

[This review was collected as part of a promotion.] The fridge and freezer are keeping items cool. There is a lot of space overall. The adjustable shelves are nice. The door shelves however are not as efficient as I originally thought when I had looked at it in store due to how small/short they are. The left door does not have as much range of motion and shuts on you automatically while the right swings open quite forcefully with little effort.

Review from Samsung US
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Aug 16, 2026
Reviewer name: JEM2
4 out of 5 stars
4 out of 5 stars review

Overall a good refrigerator

[This review was collected as part of a promotion.] Overall it is a good fridge. There is a lot of main storage space, the adjustable shelf is beneficial for taller items, and the separate deli drawer is a plus. The main flaws are strange in the doors and freezers. We underestimated how limited the storage space was in the doors for condiment type items that may be a bit taller. The freezers overall have a decent storage space, however it can be a little tricky when you run into taller items. Just things to adjust to, overall a good fridge so far.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
Aug 9, 2026
Reviewer name: Shelbooka
2 out of 5 stars
2 out of 5 stars review

Poor layout leaves minimal space

We replaced our 16 year old Samsung with this fridge. It does seem a little louder than our older model. We are happy with the cooling part of this fridge. It works well no complaints with that. The ice maker is a lot quieter annd produces ice well. We haven’t had to change the filter but it seems like it would be more conveniently located in this fridge. Our biggest complaint is the design of the shelving inside and how it minimizes the amount of space available. There is minimal room for larger items. Specifically gallons. So you’re supposed to put your gallons on the inside of the door. One gallon of milk fits but the second gallon does not fit it has to sit on top of the piece that sticks out at an awkward angle. But wait there is the middle shelf that retracts halfway. Great I can fit 2 gallons there … then I realize the space behind it is no man’s land. You have to put something small behind your gallons and every time you want to grab it you have to remove a gallon of milk to get to it. Very uneasy to access. Such a waste of space. Why isn’t the middle shelf adjustable to move up. It’s an less than an inch shy of being able to fit a gallon. Did anyone at Samsung buy groceries and see what height a typical gallon of milk/tea/water is. What about the bottom shelves on each of the doors. Seriously unless you’re on your knees you don’t even know they are there. This is a great way to forget about what you have in your fridge. Just put it there. Oh wait don’t forget it’s gotta be really small like a jar of grey poupon how many condiments do you have that are that small anyway? If you like condiments just know you’re not storing very many on the doors. With the small amount of space within the fridge you aren’t going to have much room for it inside either. Ditto for the freezer. What is going on! I guess if you live by yourself this fridge would be functional but forget about it if you like to stock up on any type of groceries. So bummed about this purchase. I’m told by the sales rep the typical fridge now lasts only 10 years. I can at least look forward to 10 years from now that I can find a fridge that fits my lifestyle. Until then at least this fridge is teaching me everything I don’t like about a fridge. I loved my old Samsung. It looks like now I’ll be purchasing another fridge for my basement to be able to store any overflow. I can tell you it wont be Samsung.

Review from Samsung US
Helpful?78ZLAKDUQA0319862400598
reply from Samsung

Shelbooka, we value your continued support and appreciate the detailed feedback you've shared regarding the interior layout and storage design. To help we've included the resources below for tips on maximizing storage space and information about common refrigerator sounds. https://www.samsung.com/us/support/answer/ANS10006839/ https://www.samsung.com/us/support/troubleshoot/TSG10007113/ Your feedback matters to us. Glaiza Samsung Care