Hello. We appreciate you sharing your experience and feedback regarding your LG Dishwasher, model LDNPH753S. We recognize your shared experience with the auto-open door drying feature and the water drainage of your unit. To help resolve water retention before the drying cycle begins, we recommend checking the sink drain connection and the garbage disposal knockout plug, as any blockages or an unremoved plug can restrict the unit from draining completely. Additionally, verifying that the drain hose has a proper high-loop installation or is connected to an air gap will prevent used water from siphoning back into the tub. For more detailed troubleshooting instructions regarding drainage and leakage issues, please refer to our help library guide at https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052?srsltid=AfmBOor-ONAuminIbZRq9k1I8IS1TrQMQkxgBZL9LD5L9tQelesUYEgA. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello, Eric. We appreciate you sharing your experience with your LG LDNTH753S Dishwasher, and we understand how unexpected it can feel to see both an early control‑board issue and a rack wheel concern within a short period of ownership. We want you to feel supported with the long‑term performance of your unit, and your feedback helps us see exactly what’s been happening in your home. When a rack wheel loosens or fails, confirming that the rack is seated evenly on the rails and checking for any items placing excess weight on one side can help prevent added stress on the wheel assembly. Ensuring the dishwasher is level can also support smooth rack movement and reduce wear over time. If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hi, Martha. Thank you for sharing your thoughts about your LG Dishwasher! We’re happy to hear that your dishwasher’s efficiency, quiet operation, and quick, effective cycles have made such a positive impact. It’s wonderful to know you’re very satisfied and would recommend it highly. Thanks for choosing LG! #LifeisGood ^James

Hello there! We’re so happy to hear how much you’re loving your LG dishwasher — especially the convenience of the top rack for silverware and the spotless results after each cycle. It’s wonderful to know the drying performance has impressed you and made your upgrade feel worthwhile. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello. Thank you for taking the time to share your review about your LG Dishwasher, model LDNPH753S. We understand your inquiry regarding the mechanical issues you are experiencing and your experience requesting a refund, and we always strive to ensure our kitchen appliances deliver reliable, premium, and dependable performance your household expects from our brand. To help optimize your dishwasher performance and ensure its systems run efficiently, we recommend verifying that the drainage filter at the bottom of the tub is completely clean and clear of food debris, as a clogged filter can prevent proper water circulation and trigger system errors. It is also beneficial to check that the spray arms spin completely freely without hitting any oversized dishes, which ensures thorough water distribution throughout each cycle. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Thank you for sharing your experience with your LG Dishwasher. We appreciate you letting us know about the vibration during operation and the parts coming loose, and we want to ensure your LG unit is reviewed so we can help get everything functioning as expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with the installation‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for installation and leveling guidance: https://www.lg.com/us/support/help-library/lg-dios-dishwasher-common-dishwasher-noises--20154629484966 & https://www.lg.com/us/support/video-tutorials/lg-dishwasher-installation-CT10000009-1366643457088 ^James