Thank you for sharing your feedback on the Cuisinart Supreme Grind Automatic Burr Mill (DBM-8P1)—we’re sorry to hear about your experience with noise, mess, and grind time. Burr grinders can produce more sound during operation, but excessive noise or slower performance may indicate the unit needs cleaning or that the burrs or hopper may be obstructed; we recommend checking for buildup and ensuring all parts are properly assembled. Static in the grounds container can also contribute to mess, and lightly tapping the container or using a small amount of moisture (like a drop of water on beans) may help reduce this.

Thank you for sharing your experience with the Supreme Grind® Automatic Burr Mill, and we’re sorry to hear about the mess caused by grounds escaping the container. Excess grounds can occur due to static, so we recommend using dry, non‑oily beans, ensuring the grounds container is fully seated, and lightly tapping or wiping the container to reduce static buildup before grinding. Our Consumer Assistance Center is available to help troubleshoot and review options at 1‑800‑726‑0190—please reference ticket #8900625198 when calling. Thank you for your feedback, as it’s greatly appreciated and helps us improve the design and performance of future models.

We’re sorry to hear that the cord on your grinder has developed a short and appreciate you reaching out about this issue. Please call us for troubleshooting and to determine next steps and available options, including a possible replacement or repair through our warranty support. Contact our Consumer Assistance Center at **1‑800‑726‑0190** and reference Ticket #8900527888 so we can assist you further.

We’re sorry to hear about this issue and appreciate you letting us know. If the container isn’t seating properly, we recommend checking that it is fully aligned and emptying any residual grounds or debris from the latch area, as even small obstructions can prevent a flush fit. If the problem persists, our Consumer Assistance Center can help evaluate your unit and discuss repair or replacement options. Please contact us at 1-800-726-0190 and reference Ticket #8900521314 so we can assist further.