We’re sorry to hear about your experience with the coffee grinder and appreciate you taking the time to share this feedback. Inconsistent grinding can sometimes improve by ensuring the grinder is fully cleaned, using small batches of beans, and checking that the grind setting is firmly in place before use. If the issue continues, please contact our Customer Service team at 1-800-726-0190 with ticket 8900452624 so we can assist you further.

We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that most Cuisinart products come with a 3-year warranty, and if you think your unit may not be working as it should, our Customer Care team is available at 1-800-726-0190 for any questions or assistance.