We appreciate your honesty and please know that this is definitely not up to our quality standards. We expect to provide quality diapers every time and because your satisfaction is so important to us, we'd like to learn more about what has happened and help. Please hang onto the product and packaging and reach out to us online https://www.huggies.com/en-US/contact-us or by phone at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST). Thank you.

Huggies is committed to offering Costco members outstanding quality and exclusive “Member-Only” benefits. As a result, Huggies is proud to introduce a new and improved Huggies Little Movers Plus diaper! The new product features an improved, easier to use fastening system and more comfortable fit. And Huggies Little Movers Plus are still our most absorbent diapers.* What hasn’t changed is our commitment to providing great quality, performance, and comfort for your little one! That said, we'd like to learn more about your experience with our Huggies Little Movers Plus diapers since we wouldn't expect them to feel any less great than you're used to. When you have a moment, please connect with one of our specialists online at http://bit.ly/2M4U0Ci or by phone at 1-877-648-2484 (M-F, 7:30AM-7PM CT). When you get in touch, be sure to have the product and packaging on hand so we can best help. Hope to hear back from you soon! *except for Huggies OverNites diapers

Huggies is committed to offering Costco members outstanding quality and exclusive “Member-Only” benefits. As a result, Huggies is proud to introduce a new and improved Huggies Little Movers Plus diaper! The new product features an improved, easier to use fastening system and more comfortable fit. And Huggies Little Movers Plus are still our most absorbent diapers.* What hasn’t changed is our commitment to providing great quality, performance, and comfort for your little one! That said, we'd like to learn more about your experience with our Huggies Little Movers Plus diapers since we wouldn't expect them to be rough or flimsy compard to what you're used to. When you have a moment, please connect with one of our specialists online at http://bit.ly/2M4U0Ci or by phone at 1-877-648-2484 (M-F, 8am-5PM CT). When you get in touch, be sure to have the product and packaging on hand so we can best help. Hope to hear back from you soon! *except for Huggies OverNites diapers

Thanks for sharing your experience with your most recent package of Huggies® Little Movers diapers. While we did make some updates to our Huggies® Little Movers diapers including new designs and packaging, the button graphics for the SizeUp indicator, and the double grip strip for a more secure hold, we didn't make any other changes to the ingredients and materials used, so this isn't something we'd expect. We'd like to learn more about what you're experiencing. When you have a moment, please connect with one of our specialists online at http://bit.ly/2M4U0Ci or by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). When you get in touch, be sure to have the product and packaging on hand so we can best help. Hope to hear back from you soon!

The health and well-being of your baby is very important to us and we hope that your little one is feeling better. We know that babies’ skin is delicate and there are a number of reasons little ones may experience irritation. Regardless, we want to understand and learn more about your experience to be able to help. Please hang onto the packaging and reach out to us at 1-877-648-2484 (available weekdays, 7:30 a.m. to 7 p.m. CST), or online at https://www.huggies.com/en-us/contact-us. We have made some changes to our Huggies Little Movers diapers, including new designs, new button graphic for the SizeUp indicator, and the double strip iFit for a more secure hold. But we did not make any other changes to ingredients and materials used in the product. We hope to hear from you soon, thank you.