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Customer reviews for Member's Mark Mesh Office Chair for
Member's Mark Mesh Office Chair
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4.4 out of 5 stars
stars
85 ratings67 reviews
  1. 5 stars74% (63)
  2. 4 stars12% (10)
  3. 3 stars6% (5)
  4. 2 stars1% (1)
  5. 1 star7% (6)

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Showing 51-60 of 67 reviews
Feb 23, 2026
Reviewer name: Trent B
5 out of 5 stars
5 out of 5 stars review

The chair is very comfortable. The 360 spin work well. The mesh keeps you cool.

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S19593459709
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re so happy you love the comfort and coolness of your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 19, 2026
Reviewer name: Bonni B
5 out of 5 stars
5 out of 5 stars review

Swivel is smooth. Seat cushion and back are comfortable. Nice touch with the padded arms!

Incentivized Review
Review from Field Agent
Helpful?6SD2JVA63Z7S19593459709
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy that you really enjoy the smooth swivel and padded arms of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 22, 2026
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable and a great price!

Great chair!

Helpful?6SD2JVA63Z7S19593459709
Jul 27, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

No instructions

My chair did not come with instructions so I looked online for the instructions and still I'm no where

Helpful?6SD2JVA63Z7S19593459709
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the assembly instructions. Please note that they are typically under the seat cushion or with the hardware so be sure to pull everything out and check. If you still cannot locate them, please reach out so we can send it to your email as a PDF file. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 11, 2026
Reviewer name: Kerry
5 out of 5 stars
5 out of 5 stars review

Great chair

Really liked the look and quality of the chair. Ordered ONE to try it out before looking to re-order more for the rest of the office. Sadly, they're no longer available. Any chance they will re-stock soon?

Helpful?6SD2JVA63Z7S19593459709
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you enjoyed your chair so much you wanted to order another one. We can definitely look into the replenishment for you. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 8, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Office Chair

I like everything about this chair. It is so comfortable. The seat is very comfotable and well padded. Like that the arms can be put out of the way. The mesh back doesn't make you sweat like my old chair. The price is a plus also.

Helpful?6SD2JVA63Z7S19593459709
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are pleased to hear that you love the comfort and padding of your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 24, 2025
Reviewer name: SE
1 out of 5 stars
1 out of 5 stars review

Not worth your time

Product came damaged. Mesh material for the backing was noted to be ripped when opening box to assemble chair. When attempting to get a replacement product it is no longer available. In order to get a refund chair has to be completely taken apart, repackaged, and returned to the store, leaving me at a loss without a chair. Attempted to upload pictures on review and it gives an error message.

Helpful?6SD2JVA63Z7S19593459709
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the mesh material on the back cushion of your chair. We have a customer support team that assists with situations like this and would have liked to have assisted. Please do not hesitate to reach out if you ever need support going forward. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 21, 2025
Reviewer name: Kissnrain
5 out of 5 stars
5 out of 5 stars review

As usual, Member's Mark does not disappoint.

Absolutely worth every dollar and many, many more. This is a solid chair with quality features. The quality of this chair does not meet the price. This is a $400 chair, with a $99 price tag. 1. This chair is COMFY!!!! Can get through the work day without a care. (I suffer daily pain caused by a back injury from being rear-ended several years ago.) 2. The seat is super thick foam. While it has give in it, it is firm enough that I expect it to last many years. 3. The arms can be flipped up so the chair goes under the table/desk, then flipped down for use. 4. I am 5'0", my husband is 5'10". The height adjustment is suitable for both of us plus room to spare both up and down. 5. The mesh back is solid and strong and makes sitting for hours much more comfortable then our solid backed chairs. 6. Assembly was fast and simple. 7. This chair looks like much more expensive chairs. 8. Simply put, this chair looks, feels, is feature loaded, and assembles like a $400 chair. Yet, is it only $99.

Helpful?6SD2JVA63Z7S19593459709
Dec 22, 2025
Reviewer name: Loren
1 out of 5 stars
1 out of 5 stars review

Missing pieces- can't build chair

I've been waiting for this chair to come back in months. Finally snagged it only to be missing several key parts when delivered (base, base plate, seat plate) so there is no way to assemble it. I tried calling the customer service number on the box that says “call us first” but no one picks up. So now I'm left with pieces of a chair that can't be assembled and no remedy other than to repackage, return to local club, and attempt to reorder completely.

Helpful?6SD2JVA63Z7S19593459709
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding missing parts. If you are still in need or would like to get in touch to resolve this matter you can also reach us by our escalations email so that we can get to your request asap, serviceescalations@trueinnovations.com. Please be sure to reference your review so we have the necessary information to proceed accordingly. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 21, 2025
Reviewer name: Meshchair
5 out of 5 stars
5 out of 5 stars review

Great Deal

What a good deal. Hard to find a decent chair at a good price, this one feels like a good quality chair. It is a smaller chair but doesn't feel cheap or flimsy and is very comfortable. It was easy to put together, was able to do it on my own.

Helpful?6SD2JVA63Z7S19593459709