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Sams Club
Sams Club
Customer reviews for Serta Pro Platform Foundation for
Serta Pro Platform Foundation
4.5 out of 5 stars
stars150 ratings69 reviews
  1. 5 stars77% (115)
  2. 4 stars10% (15)
  3. 3 stars3% (5)
  4. 2 stars7% (11)
  5. 1 star3% (4)

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Showing 41-50 of 69 reviews
Jul 14, 2023
Disappointed Broken Chair
5 out of 5 stars review

Verified Purchase

Comfort at its best with no box springs needed

Excellent Mattress and reviews are excellent. Firm and 8/10 say NO BACK PAIN!! Excellent purchase.

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Jul 5, 2024
Kat
1 out of 5 stars review

Verified Purchase

May not fit all bed frames.

Didn't fit our bed frame. Very heavy. Returned with ease.

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reply from Serta Team

Hi there thank you for taking the time to review your foundation. We are happy to hear you were able to return the foundation easily back to Sam's Club. We are sorry to hear that it did not fit your bed frame. The foundation should fit nicely within standards sized bed frames, but some antique or custom frames do not have the normal standard sizes depending on the frame. We thank you again for your honest feedback!

Apr 3, 2024
Maloos
5 out of 5 stars review

Verified Purchase

Very comfortable

Very comfortable and sturdy

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Oct 3, 2024
Caribou Mom
5 out of 5 stars review

Verified Purchase

Sturdy Easy Setup

very sturdy easy to setup

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Sep 5, 2024
Donna
5 out of 5 stars review

Verified Purchase

Very Sturdy

very sturdy, adjustable height

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Jun 22, 2024
Nicole M
5 out of 5 stars review

Verified Purchase

Love it!

So easy to install! I love it!! Exactly what I wanted to replace my box spring!

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Oct 20, 2024
Doc
5 out of 5 stars review

Verified Purchase

Foundation

Easy to set up

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Dec 21, 2024
JJ
1 out of 5 stars review

I don't recommend this

I'm a big guy so I was looking forward to getting a frame that is balanced for someone my size. I come in well over 200 pounds below the weight capacity and I've had 2 off these break under me. 1 after 3 months the other didn't make it to 2 months.

Helpful?1EKJSJTZGV4R19581700676
reply from Serta Team

Hi there, thank you for taking the time to review your foundation. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Dec 22, 2023
No comment
5 out of 5 stars review

Verified Purchase

No comment

Comfort

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Jan 15, 2023
Elderly person
5 out of 5 stars review

Verified Purchase

Sertoa Pro Platform

Easy to add legs

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