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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars6,395 ratings6,390 reviews
  1. 5 stars71% (4,518)
  2. 4 stars13% (805)
  3. 3 stars6% (357)
  4. 2 stars4% (273)
  5. 1 star7% (442)
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Showing 711-720 of 6,390 reviews
Nov 29, 2023
UnhappyCamper
2 out of 5 stars review

Verified Purchase

Way too soft

[This review was collected as part of a promotion.] Compresses too much for my liking doesn't really provide support so still find myself putting my hand underneath the pillow for support otherwise my neck hurts. Found it frustrating that there's no return or exchange policy, how are you supposed to know before buying the pillow whether it's going to meet your needs?

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 18, 2024
Steph
5 out of 5 stars review

Verified Purchase

Like a cloud

[This review was collected as part of a promotion.] First tried these pillows at our local mattress store. I was so impressed I had to order them right away. I love how cold they are and how they hold their shape. I'm a back and side sleeper and these pillows help me get a great night sleep with no neck pain!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Nov 11, 2024
Katherine
2 out of 5 stars review

Verified Purchase

Great for the first week

[This review was collected as part of a promotion.] Pillows are great for the first week but they collapse quickly and lose shape. They are also quite heavy - not something I would be able to keep long term, which is unfortunate. Glad I was able to purchase as BOGO so I didn't have to pay full price for both - silver lining I suppose.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jul 11, 2023
Sound Sleeper
5 out of 5 stars review

Verified Purchase

Better sleep!

[This review was collected as part of a promotion.] This pillow has helped both of us get better sleep. #1 the pillow has helped my wife's neck feel better as compared to her old pillow. Also, I have noticed it has eliminated any snoring that used to occur. Very comfortable.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 4, 2025
M
1 out of 5 stars review

Verified Purchase

No support

The pillow was TOO soft and no support. My head would sink on the mattress.

Review from walmart.com
Helpful?18GXILLSVXY419571167442
reply from Tempur Team

Hello! Thank you for your review and for providing us with your feedback. We hate to hear you are experiencing issues with our product. Please reach out to Walmart to discuss return options.

May 9, 2026
Kelly B
1 out of 5 stars review

Too soft, not enough support

I had previously purchased this pillow years ago, it went with me everywhere. I have a mattress as well. However this pillow is now much softer and doesn’t provide any support at the neck. I wake up stiff and sore every night. Very upset about this, I’ll have to purchase from another brand

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
May 16, 2026
J.S
4 out of 5 stars review

Comfortable, but overly soft

this pillow is a perfect pillow for those who want a pillow that really sinks in. It feels incredible to touch and lay your head on, but personally I don't like a soft feel. I don't like a pillow that feels like it's melting. Despite that though, this still feels comfortable to relax on, and I use it as a secondary pillow.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
May 11, 2026
Happy neck
5 out of 5 stars review

Soft yet supportive

My tempur-cloud pillow is just the right balance of softness and support. I have had a firmer tempur pillow for many years, however I noticed neck pain occurring (especially if my pillow was a little bit cold). My sleep has improved with my Cloud pillow. I purchased the BOGO, and my daughter is loving her Cloud pillow as well!

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
May 22, 2026
Good Sleep
5 out of 5 stars review

comfort at night

I've been searching for a pillow that could support my big head comfortably at night for years, and I finally found one. This pillow not only supports my head but also aligns my neck, even when I'm wearing headphones at night to survive my wife's snoring. Definitely a good investment

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Nov 30, 2023
Happy stomach/side sleeper
5 out of 5 stars review

Verified Purchase

Comfortable!

[This review was collected as part of a promotion.] Very comfortable pillow! I haven't woken up with a sore neck since sleeping with them. Recommended by a friend and I had to get my own once trying them!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442