[This review was collected as part of a promotion.] This pillow is firm yes soft upon applying any amount of pressure. My head nearly sinks into the pillow and provides me with a feeling of comfort that was foreign to me in the past.

I actually thought this would be a great pillow. Since using this pillow I've developed neck pains and body aches. This is one of the most uncomfortable pillows I've bought.

[This review was collected as part of a promotion.] If you like soft and plush pillows and still want that great Tempur-Pedic feel, look no further! My girlfriend also loves it and she often complains about their larger, older pillows.

[This review was collected as part of a promotion.] I do enjoy the pillow but I thing it's too thick. My head/neck are lifted a little to high off the mattress do to the pillow size.

[This review was collected as part of a promotion.] There was an older one that was this line I feel was more comfortable. However I do like the pillow, it doesn't have the support:comfy ratio of the original cloud pillow...

[This review was collected as part of a promotion.] The heat retainment isn't too bad, I'm sure the cooling version is an improvement, but this pillow is quite soft for memory foam which is exactly what I was after.

[This review was collected as part of a promotion.] Before I owned this pillow, I would wake up with a sore neck. Not anymore! This is the most comfortable pillow I've ever owned and I sleep so much better because of it.

[This review was collected as part of a promotion.] This pillow provides the perfect support! Bought one for my wife also and she has stopped getting tension headaches from waking up with a stiff neck before. Wonderful product overall

[This review was collected as part of a promotion.] They talk about laying down into a cloud and they are right. Good bye neck pain. Say good night because your bed is not the reason you won't be getting up in the morning.

[This review was collected as part of a promotion.] I have had several feather and feather alternative pillows that have all gone flat. This pillow has not after months of use. It's amazing.