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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars6,380 ratings6,375 reviews
  1. 5 stars71% (4,506)
  2. 4 stars13% (805)
  3. 3 stars6% (356)
  4. 2 stars4% (272)
  5. 1 star7% (441)
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Showing 3,641-3,650 of 6,375 reviews
Jan 30, 2024
Nim
3 out of 5 stars review

Repeat buyers, beware

If you bought this pillow in the past, I just want to make sure you know this before you buy another. I first purchased these Tempur-cloud pillows in the fall of 2017. They were fabulous and greatly helped with my medical issues. 6 years later I decided to refresh them. I purchased the Tempur-cloud pillows again in the fall of 2023. I purchased what I thought was the same thing, it has the same name and the reviews from 2017 are still listed. However, when I got them, they definitely are NOT the same pillow as before. They are not as supportive or pressure relieving and they go flat in less than thirty minute. I called customer service and I was told that the pillow has "evolved" as the material did and that it "is not the same comfort level as those from 2017." Imagine my Disappointment! I know they are non-returnable, but they definitely were not what I was expecting or purchased before. Now I have pillows I can not use and have wasted money. So, if you are a repeat buyer, I would highly suggest calling customer service BEFORE you buy to make sure it's the exact same "tempurpedic formula" as the ones you bought before. I feel if they "evolved" the pillow, they should've at least changed the name or put a disclaimer somewhere. If you have never owned this pillow, and don't have problems with extra sensitivity on your head, you will probably really enjoy it.

Review from tempurpedic.com
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Feb 8, 2019
Bad Sleeper
3 out of 5 stars review

Good Pillow

[This review was collected as part of a promotion.] I was expecting more from a tempurpedic pillow, I should have gone to the store and test it first before ordering. Quality is good, is just not a pillow for me. My wife on the other side thinks the pillow is good, I will try

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Apr 10, 2024
Sam
1 out of 5 stars review

So flat and uncomfortable

My mom has the same exact pillow but maybe 2 years old and I had the best sleep on it - so supportive and comfortable! But the one I have gets so flat as soon as you lay your head on it, it's terrible! I can't use it on its own, I have to put it on top of another pillow... super disappointed overall because the reviews seemed great. I doubt it's "bad batch," maybe they just changed it? I don't know but for sure couldn't recommend

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 6, 2020
Long Time Sleeper
5 out of 5 stars review

My new favorite pillow!

[This review was collected as part of a promotion.] These pillows are great! I have tried several brands of pillows with no help to my neck pain in the mornings. Now with sleeping with the Tempurpedic pillows, I wake up with no pain and feel very rested!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
May 4, 2021
Alexandra
5 out of 5 stars review

Tempurpedic never disappoints

[This review was collected as part of a promotion.] Comfy and well made. I also have a mattress with a base, and two pillows by them. My mattress is 6 years old and still in incredible condition. I got this for my mom because her bed she bought one year ago, is sagging horribly and uncomfortable. Tempurpedic is my favorite mattress/ pillow brand.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 20, 2020
EOB
5 out of 5 stars review

Soft yet supportive pillows

[This review was collected as part of a promotion.] We purchased a few Tempur-Pedic pillows and I can't stress enough how much we love them. They are both soft and supportive which we have found to be a hard combination to get right. They are by far the most comfortable pillows, for sleeping, that we have ever owned.

Review from tempurpedic.com
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Oct 16, 2017
Debbie S
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] It's an excellent high quality product the material is really good and most of all so comfortable The pillow gives me the exact support I need for my head helping me to be aligned with the rest of my body so I can really rest plus not too soft fluffy not too hard just perfect!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jun 5, 2021
Jdubya
5 out of 5 stars review

Best pillow I've ever had!!

We have always bought mediocre pillows. I started having neck pain and knew it was time for new pillows. I wasn't even sure where to begin! I looked at these pillows and they are considered a transition pillow, soft yet supportive. We absolutely LOVE them!!!! My quality of sleep has increased significantly!! Get you some!!!!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Mar 3, 2020
Night Ninja
2 out of 5 stars review

Nowhere near as good as previous years

I bought two of these pillows after staying at a friend's house who had them. I had her take a picture of the tag and found these online, so excited for my new pillows. However these are nowhere near as good as the ones my friend had from a few years back. The ones I received were much thinner and less supportive. I have to use two pillows, and even then it's not quite right. The ones she had were perfect on their own.

Review from tempurpedic.com
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Oct 20, 2020
Pillow lover
5 out of 5 stars review

Tempur pillows

[This review was collected as part of a promotion.] I've had so much trouble sleeping and being comfortable, until now!! Purchased these thinking they would be the same as all the other pillows laying on my bed. My husband now is always trying to switch pillows with me and wants both. Lol!! Love my pillows and sleep much better Since I have been using them. My neck and head are much better the next day also. Great purchase and would recommend them..

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442