I bought two pillows and just received them. One of them is the neck pillow. IT IS FIRM LIKE A ROCK. I called to ask for an exchange or replacement or return and they refuse to do so despite the fact it its in the same bag and unopened and unused. This is the worst customer service I have ever encountered. It should be illegal. They are literally stealing from clients. Im never buying any of their products.

[This review was collected as part of a promotion.] I always was skeptical about buying tempurpedic products when there are so many cheap knockoffs available. I finally pulled the trigger on trying the new Tempur-Cloud because my neck has been hurting so much every morning and I will say it is most definitely worth the money. Perfect neck support and there isn't a single uncomfortable position with this pillow. I've even started going to bed earlier just because I enjoy being in bed so much now.

The pillow is very soft and I enjoy sleeping on it; however, it is so soft that when I rest my head on the pillow, it almost disappears after maybe 30 minutes. I own two pillows, and I might purchase 2 of the more firm pillows from Tempur-Pedic. If you have any concerns about this pillow being potentially too soft, go with your gut and spend the extra $20 on a more firm pillow because this pillow is VERY soft.

[This review was collected as part of a promotion.] I have been sleeping with the Cloud pillow now for a month. I have had great nights of sleep without any tossing or turning sleeping lengthwise and diagonally. Some mornings I would wake up with some neck pain that would travel to my shoulders but since I have been using this pillow I have felt great every morning! This pillow stays nice and cool so no need to flip it over in the middle of the night for comfort.

[This review was collected as part of a promotion.] my pillow was old so had to change and found this with a recommendation from my friend and it was a suggestion I took which I do not regret plus there was a promotion two for one price so I got my wife one as well glad I found your pillow I sleep like a baby now

[This review was collected as part of a promotion.] This pillow is pretty good for stomach sleepers. It did get a little warm at first...and had a slight smell that went away. I think the one with cooling would be better. I did end up liking it after adjusting sleeping on it.

[This review was collected as part of a promotion.] Awesome pillows I ever had!! The pillows help me sleep better and sleep longer at night! I finally get a good nice rest at night! I think everyone in the world should buy these Pillows. Recommend nice pillows for everyone who wants a good night rest. It feels like you floating on the cloud with these pillows! I love them.

I had never tried tempurpedic products before buying these pillows. I now definitely understand why it seems so costly, YOU GET WHAT YOU PAY FOR. This has to be the most comfortable pillow I've ever felt, I normally experience neck and shoulder pain most mornings but since I began using it I really haven't had any neck pain at all. It's so comfortable I've even started going to bed earlier because I honestly just want to lay down on the thing. I happened to buy them when they had a buy one get one deal, and I can say it was a really good deal with how good the quality really is. Even if it's not on sale, if you can afford it, it's definitely worth it!

[This review was collected as part of a promotion.] This pillow only takes a couple nights to break in, then I've had some of the deepest sleep I've experienced in years. The soft foam cradles your head and pushes on the part of the brain that creates wild dreams, a sign you're in deep sleep. I'll buy another one when it's time to replace this one.

[This review was collected as part of a promotion.] I bought a cloud and a neck and back pillow a few months back and it's been the greatest thing ever. I've never slept so well before. My girlfriend loves it too she makes me bring the pillows over her apartment when I sleep over so she can lay on one too :-p!