[This review was collected as part of a promotion.] I originally bought this pillow because I thought it would be comparable to the original tempurpedic pillow. Although nothing is like the original... I was still super surprised at how soft yet firm this pillow is! So nice that my brother ended up taking it from me! I do feel like it gets pretty flat but maybe my head is just heavy

[This review was collected as part of a promotion.] The pillow cradles the neck very well, and is comfortable. It has a good balance of give and support. I used to have frequent neck pain before getting the Cloud pillow, but now the pain is largely gone. Another benefit is that I am snoring less frequently; if I were to take a guess it's probably because my head is now more level instead of being propped up at an angle from a lesser quality pillow.

[This review was collected as part of a promotion.] The comfort of this pillow is no laughing matter. I have gone through so many different brands of pillows that I was skeptical reading about this one. It really does go back to it's original shape and so far it has not gone flat. I don't need to fluff the pillow as I did with the Bamboo Pillows, this one rises on its own. My sleep has been of better quality since I made this purchase. Looking into getting the neck pillow for travel, Tempurpedic has me sold.

I historically sleep with a down pillow and sleep on with my side or back. This tempurpedic pillow was way to firm. Even on my side my head was propped way up, not in line with the rest of my spine at all. I had a terrible neck ache after the first two days with the pillow. I thought I needed to get used to it so I have it a whole week... only got worse. Switched back to my old down pillow and no issues...

Unfortunately, I was disappointed with the overall comfortability of the pillow I purchased, I thought the deal was good but if it doesn't work for you then it's not! The pillow is too flat and holds heat, if you're going through or entering menopause this may not be the type of pillow you'll need.

MY WIFE AND I ORDERED 2 CLOUD PILLOWS WHICH WE HAVE RECEIVED. THEY WERE SHOWN AS MEDIUM SOFT. AS IT TURNS OUT, THE PILLOWS WERE FIRM AND NOT COMFORTABLE AT ALL. WHEN WE CALLED TO RETURN THEM FOR A SOFTER PILLOW, WE WERE TOLD THAT PILLOWS ARE NOT RETURNABLE. WE WERE SHOCKED TO HEAR THIS SINCE WE PURCHASED THEM FROM TEMPURPEDIC DIRECTLY. WE DIDN'T USE THEM AT ALL. WE ATTEMPTED TO RETURN THEM THE SAME DAY WE RECEIVED THEM. SHAME ON TEMPURPEDIC FOR NOT OFFERING AN EXCHANGE POLICY.

After trying out other Tempur-pedic pillows at a Mattress Firm store, I decided this was my favorite. It has a neutral loft that is not convex, and therefore did not aggravate my neck and shoulder pain. I've been trying to cure some spinal alignment issues these past months. I had purchased an Ecoden neck pillow weeks before, but it doesn't have the heft, breathability, nor loft of this pillow. My neck and shoulders like this pillow at the moment I tried it. I bought two of these during a BOGO promotion for my elderly parents. They immediately loved the pillows and tossed out their old ones the next morning. This might honestly be better than cervical or neck pillows for a certain subset of people, depending on your neck and shoulders shape, and where your pain and alignment issues are. It's this logic that's leading me to buy this pillow for myself today, and toss out the cervical pillow I purchased from Ecoden. Pillows are highly individual. If you can make it to store and try the different models, I would encourage that first. If you find something you like, it's nice to support the store, even if it's a bit pricier than online. Last not least, online prices for Tempur pillows seem to constantly fluctuate, so keep monitoring for a better price. My entire family converted to Tempur pillows this year, thanks to my brother, who's been a loyalist for far longer. I've tried pillows of different materials and loft over the years, such as down, polyester, wool, cotton, and buckwheat, but I have to give it to Tempur-pedic. They're probably the gold standard for what most people need. I'm not rich, but I know sleep and health are important, especially in these times. I recently suffered insomnia. Borrowing my brothers' old Tempur pillow truly helped. If you're on the fence, I hope you'll consider this investment for yourself.

[This review was collected as part of a promotion.] After I purchased these pillows, I found myself at work thinking about them! I could not wait to get home and lay my head on them. These pillows are comfortable and I no longer wake up feeling well rested and no more stiff neck! They do weigh more than your typical pillow. Highly recommended.

[This review was collected as part of a promotion.] I was really nervous about buying a pillow online, but the constant waking up during the night, and stiff neck pain became unbearable. I knew I had to make a change to my pillows. The cloud pillow is so comfortable and supports my neck and head perfectly. I could finally say good bye to the headaches, neck aches, and sleepless nights. I'm so glad my search for the perfect pillow has ended. The shipping was quick and everything came packaged neatly and sealed in special bags. It also doesn't make you feel hit even with the Tempur-pedic protective case. I have recommended this pillow to many people. It's a great product and I wish I had food it sooner. Thanks Tempur-pedic!

My son and daughter-in-law came to my house on a vacation for Christmas. As he was straightening his bed, he mentioned how comfortable his pillow was and how he really loved it. I was reluctant to let him take it home, since it is one of my favorites. After he left, I felt bad about not telling him he was welcome to take the pillow. I immediately ordered him and his wife each a pillow. They were so excited and thankful. They absolutely love their pillows.