[This review was collected as part of a promotion.] Altho the chemical smell was off-putting the final result was fabulous. Using toppers on all my other beds and they are excellent as well. A topper changed the sofa pull out at my grand daughters home from barely bearable to night heaven. My youngest grandchild thought it was "magic."

[This review was collected as part of a promotion.] I had neck and shoulder pains which prompted me to purchase this pillow and when I felt it, it felt like I was squeezing a supersized marshmallow. It wasn't too firm and it wasn't too soft. It was just right. It conforms to my body to meet my needs and provide the support necessary for me to get comfortable easier and fall alseep much more quickly. The only way I can see this being improved is by probably making the center or head area of the pillow a little softer to make it easier for the head to sink into a comfortable position where the neck is properly supported. I bought two of these pillows about a year ago for myself and my girlfriend and they're just as soft and supportive as they were when we first open the box. We have two other pillows on the bed but they've become decorations now because we only use the Tempur Cloud. This was my first Tempur-pedic purchase and I will definitely recommend and purchase again!

[This review was collected as part of a promotion.] Got two different pillows and they're both wonderful. It's nice to be able to switch between them depending on whether I want to watch tv, my neck hurts, or I'm sleeping on my stomach. I'm even planning on getting a set for my mom!

[This review was collected as part of a promotion.] I heard from a friend that these cloud pillows were amazing. I have been looking for new pillows as my back would hurt and I would toss and turn every night. When the pillows first arrived, I was kind of disappointed because of how squishy they felt. I still gave them a chance and when I woke up the next morning I was pain free and felt like I had the best sleep in a long time. These pillows are amazing!

What a noticeable improvement in my sleep with this pillow! I sleep in one position deeply for hours and wake up without my usual fatigue. And no plumping or punching the pillow required, it's just the same every night. I'd like it to be about 1" higher, but that seems easily fixed with a folded towel underneath. It did have a very strong unpleasant smell when I first unpacked it, and I let it air out for a week, and now the smell is undetectable. It's definitely the best pillow I've ever owned, and with a 5-year warranty I expect it will be one of the most cost-effective.

[This review was collected as part of a promotion.] I bought this pillow and it has been the best pillow for my neck and shoulder problems. I really didn't buy it for the cooling but that does work. If I have to go somewhere else to sleep I bring it with me. I never thought something could help my sleep so much. I can't sleep without this pillow anymore.. worth the price!

[This review was collected as part of a promotion.] The first couple nights I loved this pillow so so so much. Then on the third and fourth night I noticed my neck felt really tight along with my shoulders. I went back to my other pillow which is more flat than this one. It did not help whatsoever. I decided to try the cloud pillow again and my body must have just adjust to it. Now I have no issues, but I have to admit but I didn't like it at first. It's definitely a quality pillow and I ended up getting one for my fiancé as well and he's never had any problems with it.

[This review was collected as part of a promotion.] After months of waking up with weird neck and shoulder pains, this pillow totally changed my sleep experience! A single pillow is the perfect height and when I put my head on it, it supports it exactly where there is need. However, it is on the firmer side, so if you are used to feeling like you are surrounded by puffy clouds when you sleep, this may feel a bit awkward at first.

[This review was collected as part of a promotion.] The pillow is the icing on the cake. You can't Gene the mattress without the pillow. It is what gives you the complete feeling if lying in a cloud. I definitely recommend this product!!! Good value, high quality.

I hate to say it but I don't like this pillow. I believed the hype but am sadly DISAPPOINTED! This pillow is entirely too flat and because of that, it does not support my neck causing my neck and shoulders to hurt worse. I strongly recommend if you are in the market for a neck supporting pillow that you disregard this one.