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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars6,387 ratings6,382 reviews
  1. 5 stars71% (4,512)
  2. 4 stars13% (805)
  3. 3 stars6% (356)
  4. 2 stars4% (272)
  5. 1 star7% (442)
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Showing 2,881-2,890 of 6,382 reviews
Jan 24, 2019
Unsatisfied
1 out of 5 stars review

Ridiculous

[This review was collected as part of a promotion.] Worst pillows ever!! Flatten like a pancake the second you put your head on them. Can place my hand under the pillow and scratch my head they're so thin! Also, they would not take back an unopened pillow still in their packaging and box! Worst purchase ever! I will never buy another thing from tempurpedic again in my life!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 5, 2017
John the Su Nam
3 out of 5 stars review

This product is alright.

[This review was collected as part of a promotion.] I wouldnt recommend this product to someone with broad shoulders that being me, for a female it would be great for a guy if you're skinny or average possibly if not and you hit the gym a lot I wouldnt its not as fluffy as you think my head is not really centered unless i put my hand under the pillow.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jul 9, 2020
Happy sleeper
5 out of 5 stars review

Great quality, long lasting, extremely comfortable

[This review was collected as part of a promotion.] I recently had neck surgery and pur has several pillows trying to find the perfect one for me. After trying the Tempur Cloud pillow I realized I'd found the perfect pillow for me. Super comfortable, great quality, best pillow around.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jun 4, 2024
Unhappy Customer
1 out of 5 stars review

BEWARE NON-RETURNABLE ITEM

This collapses & does not hold its shape. It goes flat when you lay on it. I am stuck with 2 pillows that are still new in plastic in the box because Temour-Pedic does not stand behind their products & some how thinks that a pillow is a more personable item than a mattress that you sleep on for 90 days.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jul 22, 2019
I-Clarify
4 out of 5 stars review

Like it a lot, but not quite love.

[This review was collected as part of a promotion.] I've been using this pillow for about 1 month. I like it best when sleeping on my back and find it gets a bit more crushed when on my side. We got the pillow as part of a promo for the 3" topper, which we love. The topper is on a spring bed. We also have a tempurpedic mattress, which we also love, although we think we might like the topper on springs better than the full tempurpedic mattress....tbd. We have been sleeping on tempurpedic products for 25 years.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 20, 2020
Heavy Head
4 out of 5 stars review

Soft, Cool, and good quality

[This review was collected as part of a promotion.] Bought two, my SO loved it but I just couldn't enjoy it. I guess my head is too heavy? For me when I lay on it the foam virtually flattens out. But, I seem to be the only one who's tried it here with the issue.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jul 8, 2019
G'night Sweet Prince
5 out of 5 stars review

More restful sleep

[This review was collected as part of a promotion.] I purchased the twin xl mattress topper for my son for college. He recently had knee surgery and is an athlete. The mattress pad seems to cradle his joints to take pressure off, and he's way less moody- bonus for mom of teens!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Aug 1, 2019
Amanda T
1 out of 5 stars review

Goes flat in seconds

My husband and I decided to try these pillows due to all the great reviews, but this was just not for us. This pillow is very soft, but it goes flat in about 5 seconds, and it's pretty much like sleeping without a pillow. After about a month of using the pillow, it seemed to stay in it's flat position and never really got it's fluff back. If you have neck or back issues, this is not a great pillow, in fact it's added to my neck pain.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jan 24, 2019
Barbcity
5 out of 5 stars review

Best pillow

[This review was collected as part of a promotion.] This pillow has changed my sleep! I no longer have neck issues. I am mostly a side sleeper so I don't know how this pillow would work if you mostly slept on your back, but I do sleep on my back occasionally and my neck doesn't hurt with this pillow.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Mar 26, 2024
Disappointed customer
1 out of 5 stars review

Too soft

I ordered this pillow because it claimed it was best for back sleepers which I am. After one night of use, It provided zero support and my head sunk all the way down, hurting my neck the next morning. I called customer service to ask for and exchange for a firmer pillow and they said they do not return or exchange pillows. But they will for mattresses? Makes sense. Terrible policy and terrible pillow.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442