[This review was collected as part of a promotion.] Purchased 2 of these for the wife and I. While the pillow does feel nice, it is way to soft to offer any support. This is coming from someone who has always been a fan of using the softest, thinnest pillows available wherever I go. I wake up with worse neck/shoulder pain than I had prior to using this, and I think it's mainly due to the design. It seems to put pressure in all of the wrong places and allows the portions you would want pressure to sink... hard to describe. My wife had the same issue and quickly moved on from it after a few nights, I hung on a bit hoping I would "adjust" to it but alas it did not happen. Unfortunately Tempur does not offer returns on pillows so we're stuck with 2 expensive pillows we can't even use.

[This review was collected as part of a promotion.] We bought the Tempurpedic Cloud pillows and have never had better sleep. The pillow is soft as a cloud but at the same time gives great head and neck support. We have not regretted our purchase for a second.

[This review was collected as part of a promotion.] I was waking up with neck pain and headaches. I decided to go with the tempur-cloud pillow (two of them, one for my son) and they are very comfortable, and I haven't had any neck or back pains since. No more waking up with headaches either!

I really like the pillow, it has helped me sleep. Plus i got it at a good price but idk if it's worth it. I bought two and both have a strong smell. It doesn't smell dirty. It's like a manufactured smell. I honestly can not describe it but it fills the room. I tried washing the pillow cover but it only helped slightly. It's defintley coming from the foam. I don't know how to get rid of the smell. I truly hope it wears off.

[This review was collected as part of a promotion.] I wanted to love this pillow, but I have been waking up with neck pain every morning and it goes on into the day. I have a bad back so maybe that has something to do with it. It is firm and soft at the same time and I'm thinking I need a firmer one.

[This review was collected as part of a promotion.] Been having neck pain & insomnia for months & after trying every pillow out there & spending all this money, I was lucky enough to stumble across these. The best investment I have ever made! Neck pain gone & finally getting the sleep & rest I deserve! Have recommended these pillows to friends & family & they all love them! Thanks Tempur-pedic! You guys are the best!

[This review was collected as part of a promotion.] I have used this product and neither I or my husband like the pillow. We also bought at the same time the Essential Support Pillow and we do not like this pillow either. Both pillows are like rectangle slabs and not comfortable at all. We were trying to replace an older Tempur-pedic pillow that was much more flexible and behaved somewhat like a feather pillow in how it would adjust to your neck and head. Apparently Tempur-pedic doesn't sell this model anymore.

[This review was collected as part of a promotion.] I had thought this pillow was not one I wanted. I have always slept on down pillows. When it arrived I was sure it would not be okay, but I tried it and slept better than I have in a long time. I ordered more to be sure I will have one to sleep on when family visit.

[This review was collected as part of a promotion.] My husband loves these pillows. If you like soft pillows this one is great. If you need a pillow a little more firm then you may want to look at a different one. Overall great quality and I'm sure they'll last a long time.

[This review was collected as part of a promotion.] i hadn't gotten new pillows since i was a kid - i'm 25. i decided to invest in some new pillows because my sleep was suffering and i couldn't take it anymore. i have no regrets. they are perfect - comfortable, firm but not hard, and provides me with a perfect night's sleep.