First off great pillow overall but this one is not the same as the last, my wife and I have had queens in this size we upgraded mattresses to a king and we needed to update our pillow size. That being said the new king size one loft isn’t there it seems to go flat easily otherwise great pillow so maybe this one is a one off maybe im losing my mind.

I bought it less than seven months ago. The pillows themselves shrank. Their entire covering was torn. Regarding their warranty policies, this is not true. They send you a bacterial mask. Everything is in an email and pictures, and in the end they don't approve. I don't trust this company.

I have only had good experiences with tempur-pedic products, particularly in that they’ve always been firm. I figured any product from this company would have that level of firmness. But this pillow is too soft for me to comfortably use unfortunately.

The cover with the cooling makes it very slippery so the pillowcase is moving all around. Also, the pillow is not very deep/tall so I don't feel like it offers enough support for my head especially the king size pillow. I wish they would go back to the older version which was the most comfortable pillow I've ever owned.

I was looking for another memory foam pillow to replace an old one I have been using for several years that is no longer made. The cloud pillow is the closest I could find to that. It is soft, but not too soft and provide support for my neck. I have been looking for a while for good pillows since my neck has been very sore. However, since sleeping on the cloud pillow, my neck is much better and I am sleeping!

Traveling to the world's top resorts and trying their premium pillows has ignited an ongoing quest for the perfect sleep experience. Unfortunately, my encounter with Tempurpedic pillows was a major disappointment; they are too firm and uncomfortable for my neck, preventing me from fully enjoying the plush, cloud-like comfort I was led to expect. 😭

My son was always talking about how great this pillow was but I was very skeptical because I have never found a pillow that made me comfortable at night even other memory foam pillows. I ordered two to have at the house when my son and his wife come to visit and my son said, “just try one.” I was skeptical at first and now, someone does not get the extra pillow when they visit because I took it! Very happy and waking up much more comfortable no more jaw pain from sleeping on an uncomfortable pillow.

Was really excited about these pillows since I tried one out at a store but these are so uncomfortable and firm that my back was hurting from laying on it. Can't believe how much these cost for such low quality and discomfort. So disappointed especially when I also am waiting on a new mattress from tempurpedic and worry about the quality now compared to older products I got from tempurpedic over a decade or more ago. Quality really went down hill I feel.

This pillow is anything but a cloud. It's hard as a rock. I've been on the hunt for a great pillow. I used Tempur-Pedic years ago, and it was my favorite pillow. They discontinued the one I used, which is why I stopped using them. Decided to try them again. Now I remember why I stopped.

I bought these because they were buy 1 get 1 free, honestly, and the name is reputable. The reviews were good but you never know. These pillows improved my sleep and my neck pain immensely. I knew my old pillows weren't great but I didn't realize what a profound difference a good pillow can make. I wish I bought these right out of the gate, years ago, instead of wasting money buying cheaper pillows thinking I was saving money.