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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars6,392 ratings6,387 reviews
  1. 5 stars71% (4,517)
  2. 4 stars13% (805)
  3. 3 stars6% (356)
  4. 2 stars4% (272)
  5. 1 star7% (442)
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Showing 1,471-1,480 of 6,387 reviews
Apr 9, 2026
$downthedrain
1 out of 5 stars review

Super Soft...beware

My husband has had his tempurpedic pillow since college. I was excited to get him a new fresh one after all these years and even more excited to get one for myself. Since his was old there wasn't a tag but we looked on the website and got one that looked like it matched his original pillow. Well we were wrong & he used it for all of 5 minutes before switching back to his old college pillow. When you lay on this pillow, you head basically sinks to the mattress. Hard to swallow spending all this money on pillows that won't be used. Highly recommend going to a store to try before you buy so you don't run into my mistake. If you like any substance to your pillow, I do not recommend this one.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 22, 2026
B
3 out of 5 stars review

It's okay

I bought this same pillow ~7 years ago and finally had to replace it because it started losing some of its structure and becoming thinner and less fluffy. The new pillow I got almost feels exactly like the old one so I believe there's less material which is really disappointing. It's comfortable but way too thin.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 15, 2026
Brett
1 out of 5 stars review

Garbage

For starters, Tempurpedic support is an absolute waste of time. I ordered (2) of these pillow in the king size and they offer zero support. The pillows take a long time to recover to their original shape and compress to almost 2" with very little force. If you need to get up in the middle of the night you'll need to rotate the pillow or slide it over in order to get a new resting spot for your head as the one previously will still be returning to its original shape. Possibly a manufacturing defect and zero accountability from the support team.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 26, 2026
Hurt Neck Mike
1 out of 5 stars review

Lacks real support and crumbles

I was excited for these pillows due to the success I had with a Tempur-Pedic mattress topper, but these were a complete let down. I'm 6'1 and 210lbs and these pillows just crumble under my head without any support. I've tried it for a few weeks now and developed worsening neck pains so I had to switch back to my old pillow. I can see now why they do not offer a trial as these would be going back.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Apr 6, 2026
satisfied sleeper
5 out of 5 stars review

Not too Firm

The TEMPUR-Cloud Pillow offers exceptional comfort with a soft, plush feel that still provides gentle, reliable support. It adapts nicely to your head and neck, creating a cozy, cradling effect without losing its shape. Night after night, it remains consistent and well-made, making it a dependable choice for a restful and comfortable sleep experience.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 12, 2026
TERESA
3 out of 5 stars review

I ordered the queen size pillow and it was much smaller than my other queen size pillows. I liked the comfort of the pillow but it was just too small. when I rolled over from the center of the pillow, my head fell off the pillow! I am using my queen size pillow cases and it literally falls out of the pillow case. It's like everything else I guess - the size of the product is shrinking but the price either remains the same or goes up a little. Going to return them.

Helpful?18GXILLSVXY419571167442
Apr 7, 2026
EDN
5 out of 5 stars review

Happy Neck

After the second night, I saw a huge difference in how my neck felt! I could not believe how quickly it adjusted for me. I was having terrible neck pain and headaches with my old pillow, but this Tempur-pedic cloud has been a game changer. Very happy.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 22, 2026
Susan
4 out of 5 stars review

Well made but very heavy

I originally purchased these pillows for my husband as I thought it would help with his Parkinson’s. He hated them and they were just too heavy to maneuver so I took them for myself. I am 75 and always flip my pillows to keep cool. Needless to say.. I get my exercise in with these pillows. I weighed them. Each pillow weighs 4.5 pounds. I am sure they are perfect for someone sturdier than me and I am moving them to the spare bedroom.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
May 23, 2026
Well Rested
5 out of 5 stars review

Best Sleep in Decades

I am not a good sleeper, have rarely slept more and 3 or 4 hours at a time in decades. But now I am routinely sleeping for 5 uninterrupted hours. It's heavenly

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
May 12, 2026
Happy wife
4 out of 5 stars review

Almost perfect pillow

Love the king size, but it could be a tad more full, not so flat. It has the chance to be the perfect pillow if it was a bit more full. Otherwise a 4.7 star I give it. Comfort, length and cooling perfect!

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442