I purchased the same version of this pillow seven years ago, I figured I needed to replace my current one. The first pillow I received was defective and the customer service representative told me pillows are not refundable, but he could send me out another one. After receiving the new one in the mail, I am so glad I did not throw out my old one! After using the new one for one night I had horrible neck pain. The foam is COMPLETELY different than my original one, it is made so much cheaper and smelt horrible. This was a waste of my money and time.

[This review was collected as part of a promotion.] My pillow was too large for my neck and my neck was in flexion when sleeping on my back. It was comfortable on my side. I would never purchase a pillow online again. It is too important to get the right fit. Too bad there is not a return policy when the pillow does not fit.

[This review was collected as part of a promotion.] I purchased 2 pillows for my husband and I. We have never gotten a better night's rest as we have had since we received them. We no longer wake up with neck or shoulder pain.I will definitely be purchasing several more.

[This review was collected as part of a promotion.] Out of the box after an AM delivery and ready for sleep that PM. I was looking for a pillow that wouldn't cause that horrible "pins and needles" in the hands during the middle of the night and this one has been it. I would definitely order this pillow again.

[This review was collected as part of a promotion.] The pillow has multiple angles to position it with higher or lower. The height of the pillow seems to work well on a soft bed but would be very flat on a firm mattress. I am a weight lifter with fairly wide shoulders so it may be just right for the average person. My one complaint about the pillow is how the liner against the foam and the case on the pillow itself create a loud sound effect if I move my head up and down or side to side on the pillow. I fear that this will also create a lot of wear on the liners.

[This review was collected as part of a promotion.] Before buying this pillow, I had trouble sleeping, if it was took too long. My pillow would get warm, or my neck would get strained. I ordered my first set when, it was BOGO free and I split it with my brother. Big difference in the amount of time to fall asleep. Especially in the summer, pillow stays cool and keeps its shape. Love my pillow. Looking to get a mattress, but waiting for a similar deal as the prices keep me at bay, for now lol

[This review was collected as part of a promotion.] I have struggled with finding a pillow that I can get any sleep with at night. I've had just about every orthopedic pillow imaginable. I bought this pillow as a last ditch effort because I'm facing neck and shoulder surgery (again). I haven't been sleeping on this pillow long enough to give a real tried and true review but I do know that I wake up far less often during the night with it. Perhaps I can delay surgery if the improvement continues.

[This review was collected as part of a promotion.] I love my original tempur pillow. It is over 10 years old and I thought it was time to replace. The newer pillows are much softer and not as dense as the original I was disappointed. I am using my new ones and they are soft and luxurious but do not have the same support as the others I had. These ones will go all the way flat just like regular pillows. That is quite disappointing.

I ordered this pillow in Feb for my husband because at the time he had been having pain in his neck and had been seeing a therapist as the neck pain was also causing his arm to fall asleep when he slept. As an aside, at the time, he was also undergoing a sleep study, which later determined he has mild sleep apnea. Almost immediately I noticed when he slept on this pillow was his lack of snoring. It was amazing. He seems to consistently get really good sleep and he hasn't complained of his neck pain in a while; nor of his arm falling asleep. It's almost like a magic pillow. =) I've liked it so much, my mother asked me to buy one for her and one for my father.

[This review was collected as part of a promotion.] Tempurpedic has been my go to sleep and comfort brand since 2008. When I saw the buy one get one pillow Black Friday deal I knew I would regret passing that up. I was able to get myself a new pillow and my girlfriend a nice Christmas gift!