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Customer reviews for TEMPUR-Symphony™ Pillow - Standard for
TEMPUR-Symphony™ Pillow - Standard
4.1 out of 5 stars
stars
2,221 ratings2,221 reviews
  1. 5 stars60% (1,338)
  2. 4 stars14% (301)
  3. 3 stars8% (188)
  4. 2 stars7% (152)
  5. 1 star11% (242)
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Showing 1,181-1,190 of 2,221 reviews
Sep 30, 2011
Reviewer name: Janice Kennedy
4 out of 5 stars
4 out of 5 stars review

I sleep wonderfully! ...

I sleep wonderfully! After waking up in the middle of the night to take pain killers, it feels wonderful to sleep. The pillow was very hard in the beginning, but now it is very comfortable (and still firm!). I fall asleep curled up with the pillow within 10-25 minutes of getting in bed. Are there covers for the pillows?

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Apr 27, 2023
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

These changed and Customer service

I bought two symphony pillows after using them for the past several years. The pillows were softer than previous symphony pillows. I waited 2 weeks for the new ones to fully expand, but they crushed very quickly. I was not pleased with them. I called the Temperpedic customer service center to see what could be done. I was told because it was pillows they could do nothing. I told them it seemed like the pillow configuration had changed from the last time I bought symphony pillows. I was told no. They said there was nothing that they could do for me. When I asked to please speak to a supervisor I was told the wait time might take a while. I waited on hold for 80 minutes only to be disconnected before speaking to a supervisor. I have been a loyal customer for 10 years to be treated like this and left on hold for a "supervisor" was just disrespectful.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Aug 31, 2020
Reviewer name: Firm for only three months
3 out of 5 stars
3 out of 5 stars review

No longer firm after three months

I bought two Symphony pillows about three months ago and rotate between the two every few weeks. At first I loved them! It supported my neck and I was finally getting a great night sleep without waking up with a headache! I've noticed that both pillows have already lost the firmness already. I flip them over so that one area doesn't get overused but it's still the same. For the quality I expected, I'm disappointed that they didn't stay firm for more than a few months.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jun 25, 2020
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Excellent quality and comfort!

[This review was collected as part of a promotion.] I love this pillow so much! I just purchased 2 more as a gift. I have slipped discs in my neck. I do not usually work on a computer this much. Now home working full time on a screen has flared up my neck pain. After receiving this pillow it literally resolved my pain completely with in 48 hours of use. I can not recommend this pillow enough;) It's the best!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 11, 2020
Reviewer name: Resting Right
5 out of 5 stars
5 out of 5 stars review

Best pillow ever!

[This review was collected as part of a promotion.] I have suffered from neck pain since I was in high school, caused from injuries and stress. I have always had trouble sleeping but this pillow has truly helped in all areas. I can't wait for bed and I feel great getting up in the morning. I got my partner one as well and he goes to bed earlier just to lay on it, ha! The pillow is worth the price, thank you Tempurpedic!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jun 25, 2020
Reviewer name: Catching Z's
5 out of 5 stars
5 out of 5 stars review

No More Counting Sheep.!

[This review was collected as part of a promotion.] WOW.! I always wanted a Tempur-Pedic mattress and the wife and I went all out and got the Mattress, TEMPUR-Ergo Ergo 2.0 mechanical head and foot raising base, 4 symphony pillow and 2 neck pillows and a Tempur-Pedic Plush Bear to really top it off and couldn't be happier. I was having so much trouble sleeping and now I can't get out of bed... I don't know if that's a good or bad thing.? I have health issue and I feel this has already made a huge difference and wish we had purchased years ago.! We couldn't be happier.! And... as my title says... No More Counting Sheep.! You won't with this bed.! Guaranteed.! I'm ready for my second one for the spare bed.! Please pick us for the Mattress giveaway.!! :o) - The Brooks Family

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Mar 27, 2012
Reviewer name: ghjkl asdfghjk
5 out of 5 stars
5 out of 5 stars review

WOW. I used to get ...

WOW. I used to get horrible neck pains from normal down pillows. None were the perfect firm/softness. It all started when I got the travel pillow as a present. I take it everywhere and it is omnipresent in my bed. It started my extreme obsession with Temper-peudic. This year for my birthday I got this pillow and my sleep quality has gone steadily up. In other reviews, people complain about its height and firmness. To me, everything about it is perfect. Thanks Temper-peudic!!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jun 17, 2021
Reviewer name: One Happy Customer
5 out of 5 stars
5 out of 5 stars review

Great pillow

I sleep soo much better with this pillow, when I got divorced I left my pillow behind and regretted it after looking for another pillow, 2 years later I found that Tempur Pedic still sold them, I was beyond excited and could not wait for them to be shipped to me, now I sleep like a baby again....Thank you Tempur Pedic.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 7, 2020
Reviewer name: Britt
1 out of 5 stars
1 out of 5 stars review

Uncomfortable and can't use

[This review was collected as part of a promotion.] I bought after reading the description and thinking this would be similar to the pillows we tried when we bought our bed.... not a good choice. They are extremely firm and cause me neck pain, I typically sleep with a thinner pillow and this seemed to fit that criteria when reading the description bc of the tapered edge but not at all what I expected. Can't return so stuck with pillows that cannot be used

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Nov 3, 2018
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

No More Neck Pain

[This review was collected as part of a promotion.] Constantly Had awful neck pain after waking up from a restless sleep. Bought these after recommendation from a co-worker. No longer waking up with neck pain and getting a great nights rest now. A little pricey but definately worth it.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491