Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TEMPUR-Symphony™ Pillow - Standard for
TEMPUR-Symphony™ Pillow - Standard
4.1 out of 5 stars
stars
2,221 ratings2,221 reviews
  1. 5 stars60% (1,338)
  2. 4 stars14% (301)
  3. 3 stars8% (188)
  4. 2 stars7% (152)
  5. 1 star11% (242)
Sort by |
Showing 991-1,000 of 2,221 reviews
Mar 6, 2026
Reviewer name: Unsatisfied
2 out of 5 stars
2 out of 5 stars review

Unsatisfied

Haven't notice any difference in. our sleep or rest. First pillows looked like they were irregulars or returns. Damaged. Gave one pillow away.

Review from Tempur World, LLC
Helpful?5SJAM3VLUD5T19568411491
Apr 7, 2012
Reviewer name: jim v ward
5 out of 5 stars
5 out of 5 stars review

Product Review

I HAVE OSTEOARTHRITIS AND THE PILLOWS I WAS USING WERE NOT SUPPORTING MY NECK AND SHOULDERS. MY DOCTOR SUGGESTED A PILLOW CHANGE TO ADD SUPPORT MY NECK. I WENT TO A TEMPUR DEALER AND BORROWED A SYMPHONY PILLOW FOR ONE NIGHT. THE SYMPHONY PILLOW , USING THE BACK SLEEPER SIDE , MADE ALL THE DIFFERENCE IN THE WAY MY NECK AND SHOULDERS FELT THE NEXT MORNING.I HAVE NOW PURCHASED 2 SYMPHONY PILLOWS, A QUEEN SIZE FOR THE BED AND A STANDARD FOR OVERNITE STAYS.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Sep 13, 2020
Reviewer name: The Big Headache.
1 out of 5 stars
1 out of 5 stars review

Never Have I Experienced A More Uncomfortable Pillow

Initially I was concerned about the small size of the pillow.. A third of my pillowcase was empty. The big shock was how uncomfortable this pillow is. Uncommonly hard with very little give. Pillow actually gave me a headache. Just a small, flat, dense pillow that robs you of a good night sleep. The only thing worse than this pillow is the fact that Tempur-Pedic does not accept returns on pillows. I am stuck with these things and out of over $100.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Feb 27, 2018
Reviewer name: Phil
4 out of 5 stars
4 out of 5 stars review

Firmer than I expected.

Bought the symphony and soft& lofty. Symphony rated as soft, the other medium soft. This one is very firm to me. Solid piece of foam. The other feels more like a regular pillow, I can squeeze it and sink more into it. So not sure how to interpret the firmness ratings? Also has more of the rubber odor on it. The soft& lofty has a much nicer protector cover on it.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Aug 18, 2023
Reviewer name: Xavier
1 out of 5 stars
1 out of 5 stars review

Poor customer experience, even worse customer service...

I purchased the Symphony pillow, but received a low quality Adjustable pillow instead. "Easy mistake, I'll call customer service and they'll send me the correct order", is what I thought, but what followed was the absolute worse customer service I have ever encountered. So much so, that I have to resort to leaving a poor review on this website. Customer service line says its only a couple of minutes wait time, but that hasn't been true for any of the numerous calls I've had to make, because I always get a prompt saying "all service reps are busy and please press 2 for a call back". On more than several occasions the call back is just a one ring phone call before they hang up. Never passing the one ring mark so I can answer, or leave a message. When I do get a call back and Im able to beat the rep before he hangs up, I ask for a status or resolution and they're not able to provide one or a time table of when I can expect an answer. I finally had enough and asked for a manager, which I was told only work from 10am-3PM (lucky them). So I called between those times, finally got a call back and transferred to the supervisor que only to be sent back to the normal service rep que for a call back. Its been over two weeks of this without a resolution. Based on this experience I will most likely never shop or recommend Tempur_pedic again.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Apr 6, 2019
Reviewer name: Jess P
3 out of 5 stars
3 out of 5 stars review

Mixed feelings about the pillow

I purchased the pillows because I own a tempur-pedic mattress and love it so I bought 2 pillows and I am not sure it was worth the money, it did not meet mine or my husbands expectations. I thought my pillow was good, it was comfortable for a side sleeper however it goes flat almost immediately. My husband hates his pillow, wanted me to return it after the first night.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jul 2, 2017
Reviewer name: Elisabeth
3 out of 5 stars
3 out of 5 stars review

Not like the older version

I bought this to replace the symphony style tempur-pedic brand pillow I purchased several years ago. Unfortunately, the newer model doesn't feel quite the same, even though it's the same shape. It's thinner and lighter, which may be a bonus for some shoppers. I was trying to find something identical to what I had and I am disappointed that they don't make it anymore.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 6, 2020
Reviewer name: Sleeping beauty
5 out of 5 stars
5 out of 5 stars review

Perfect pillow

[This review was collected as part of a promotion.] I was having neck and back pain everytime I woke up the next day. After purchasing the symphony pillow, all these problems went away! I truly recommend this product. Your sleeping quality will become the best and you won't regret it!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 20, 2020
Reviewer name: DJ Dream
5 out of 5 stars
5 out of 5 stars review

Sleeps great and stays clean

[This review was collected as part of a promotion.] This is my first Tempurpedic pillow and after using other brands, I am so glad that I have found Tempur. The pillow sleeps great, I actually bought one for each member of my family, and they stay fresh and good looking despite me sleeping hot and getting sweaty. I have not had this experience with any of the other memory foam pillows that I have used, they became discolored and got smelly. This is a winner.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 20, 2020
Reviewer name: Happy Deep Sleeper
5 out of 5 stars
5 out of 5 stars review

Best pillow

[This review was collected as part of a promotion.] My first impression was the pillow was too hard. However, after adjusting to my favorite side sleep position it works. The pillow adjusts to my comfort level and allows me to rest without neck strain. Which is most important to my getting into a deep sleep faster. No more sheep counting! Thanks for a good nights sleep!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491