Hi there, thank you so much for taking the time to review your foundation, your feedback is very important to us. We are sorry to hear that the foundation is not performing like you expected. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!

Hi there thank you for taking the time to review your foundation. We are happy to hear you were able to return the foundation easily back to Sam's Club. We are sorry to hear that it did not fit your bed frame. The foundation should fit nicely within standards sized bed frames, but some antique or custom frames do not have the normal standard sizes depending on the frame. We thank you again for your honest feedback!