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Customer reviews for HP OmniBook 5 14" OLED 120Hz Touch Next Gen AI Laptop | Snapdragon X Plus X1P-42-100 | 16GB RAM | 1TB SSD | Windows 11 Home for
HP OmniBook 5 14" OLED 120Hz Touch Next Gen AI Laptop | Snapdragon X Plus X1P-42-100 | 16GB RAM | 1TB SSD | Windows 11 Home
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4.1 out of 5 stars
stars
48 ratings22 reviews
  1. 5 stars65% (31)
  2. 4 stars15% (7)
  3. 3 stars2% (1)
  4. 2 stars8% (4)
  5. 1 star10% (5)
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Showing 11-20 of 22 reviews
May 14, 2026
Reviewer name: TLC87
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product

Nice, lightweight computer. Battery power in fantastic. Operating system quick and smooth transitions. Bright colors. Great size for travel.

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

Thank you for the 5-star review! We are thrilled that you are loving the OmniBook's lightweight design, vibrant display, and exceptional Snapdragon battery life for your travels.

Jun 24, 2026
Reviewer name: Robin 5
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Its OK

Its OK, Its not what I understood the laptop was going to be from its discription

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

Hi Robin, we’re sorry to hear your new laptop wasn’t quite what you expected based on the description! We want to make sure you have the best experience possible, so please feel free to reach out to our support team if you need help finding the right setup or have any questions.

Jan 20, 2026
Reviewer name: DannyC1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

14" vs. 15"

I got a 14 inch but I was looking for a 15 inch but didn't see one available. My previous laptop had a numeric key pad and this one doesn't

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

Hi Danny, thanks for the 4-star review! We're glad you're enjoying your new OmniBook 5, though we completely understand the adjustment to the 14-inch screen. While the compact design doesn't allow for a built-in numeric keypad, many users find a Bluetooth keypad helps maintain that "desktop feel" for data entry. We appreciate this feedback as it helps us shape future designs. Enjoy your new AI PC! 💙

Apr 14, 2026
Reviewer name: A. M.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Content with purchase

So far no issues the laptop is running good. Easy to set up and use. Runs smooth and I’m able to get simple things done

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

We are so glad the setup was a breeze and that you are enjoying the seamless performance. Thank you for choosing HP and for sharing your 5-star experience!

Nov 12, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Purchase

Easy access to HP site. Many choices which gave me the opportunity to narrow down the laptop I wanted. It has an impressive amount of time with the snapdragon processer. I've never seen this with previous laptops. I have only purchased HP computers

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

Thank you for being such a loyal member of the HP Community! 💙 We are so glad our website helped you find the perfect match, and it’s wonderful to hear that the Snapdragon® processor is blowing you away with its battery life. Enjoy your new OmniBook 5!

May 19, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The new HP Omnibook 5 16 inch 16GB

I was hoping for the 14 inch,but i got the 16 inch,and it has 16gb and A.I.

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

What a great surprise! 💙 We’re thrilled that the larger screen, 16GB of memory, and built-in AI tools are powering your new setup. Welcome to the HP community!

Jul 21, 2026
Reviewer name: Caleb’s
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great physical product; but plagued with issues that made Windows unusable and returned it!

Sent it back

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

Hi Caleb, thank you for sharing your experience. We are very sorry that software performance issues impacted your use and led to a return. Delivering a reliable experience is top priority for us, and we appreciate your feedback. If you decide to give HP another look in the future, please reach out to our team - we’d love to help find the right fit for you: https://www.hp.com/us-en/shop/cv/returns-exchanges

Apr 14, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent choice

I love this computer. It is much faster than my Chromebook. Love using copilot on the computer.

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

We're glad you’re loving the OmniBook 5! Copilot is a game-changer for staying productive, and we're happy to see it's making a difference for you. Thank you for choosing HP! 💙

Jan 12, 2026
Reviewer name: Phoenix Rising Counseling
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

OmniBook 5

I love it so far! The touchscreen option is so efficient!

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

We are so glad the touchscreen is making your work more efficient! Thank you for choosing HP and for sharing the positive energy! 💙

Apr 25, 2026
Reviewer name: David Lewis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I have had a lot of laptops over the years and this is the best

Best Laptop

Review from hp.com
Helpful?773D58RSZ6OY19529973065
reply from HP Customer Experience

Thank you for the 5-star review! We are thrilled to hear your new OmniBook is the best laptop you've owned after years of trying different devices. Welcome to the HP Community! 💙