Thank you for the 5-star review! We are glad knowing our Snapdragon-powered battery life and performance are delivering the exact power you need. Welcome to the HP community. 💙

We’re so glad to hear the Snapdragon-powered OmniBook is exceeding your expectations with its speed, size, performance, and seamless compatibility with Office 365! Thank you for choosing HP. 💙

Thank you so much for the glowing 5-star review! We are thrilled that the OmniBook 5-14 is delivering that 'best all-around' experience for you. It’s great to hear that the combination of lightning-fast performance, the color-rich screen, and that sleek-yet-durable design is hitting the mark. We put a lot of work into ensuring this Next Gen AI PC provides the most 'bang for the buck,' so knowing your research led you to us- and that you're happy with the choice- means a lot to our team! We appreciate having you being a part of the HP Community! 💙

Thank you for sharing your 4-star review! We are thrilled to hear that you were able to catch such a great deal during our sale and that the size, keyboard comfort, and portability are hitting the mark for your travels. If you ever need anything, HP Support is always here to help. Enjoy your new device!

Thank you for the 4-star review! We’re glad your OmniBook 5 is performing well, and we want to let you know that your Glacier Silver model actually does feature a backlit keyboard. To instantly improve key visibility and contrast, simply press the F5 key (or Fn + F5) on the top row to turn on and adjust the brightness levels. We appreciate your feedback and hope this quick fix makes your typing experience much more comfortable!

Hi Fred! We are incredibly sorry to hear about your experience with your software compatibility and the delay in receiving your return instructions. This is certainly not the standard of service we aim to provide at HP, and we completely understand your frustration. We want to make this right as quickly as possible. Because the HP OmniBook 5 features a Snapdragon® processor with ARM architecture, certain legacy applications may require specific system configurations to run as expected. Our Support team is reaching out to you directly to help process your return and get you into the right device for your needs. You can also manage your request directly anytime at our Returns & Exchanges portal: https://www.hp.com/us-en/shop/cv/returnsandexchanges

We appreciate you bringing this to our attention, and we apologize for the disappointing experience with lag and fan noise. Please connect with our support team so we can look into this for you and ensure your device is running at its best! https://www.hp.com/us-en/shop/cv/returnsandexchanges

We’re very sorry to hear that your experience hasn't met expectations and that you’ve run into technical issues. We want to ensure your device runs as smoothly as possible. Please reach out to our HP Support team so we can help troubleshoot and resolve these glitches for you. https://www.hp.com/us-en/shop/cv/returnsandexchanges

Hi Rachel, we apologize for the late response. Thank you for sharing your feedback, and we completely understand your disappointment regarding the bilingual keyboard layout not matching the imagery online. In Canada, we provide bilingual keyboards to meet regional standards, and our global product photos are often from the US-English layout. We are glad to hear you are enjoying the lightweight design and everyday performance of your OmniBook 5, and if you need any further assistance, our support team is always here to help. 💙