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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,194 ratings2,544 reviews
  1. 5 stars81% (5,012)
  2. 4 stars8% (516)
  3. 3 stars3% (201)
  4. 2 stars2% (114)
  5. 1 star6% (351)

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Showing 231-240 of 2,544 reviews
Feb 3, 2026
Ltorres
1 out of 5 stars
1 out of 5 stars review

Cups leak

I bought the to go cups with lids in the 60 pack. At least 10 cups leaked. I was very disappointed in the quality of this product, especially since I have been very satisfied with other Dixie products.

Review from dixie.com
Helpful?16YR4Q7HH59L19516572837
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4713175

Aug 14, 2018
AJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great cups

These cups are well designed, nicely insulated, easy to grip, and are comfortable to hold, even when wet. The lids attach securely and alleviate concerns of spills from hot beverages. They are also available at a great price.

Helpful?16YR4Q7HH59L19516572837
Jan 24, 2026
Steven
1 out of 5 stars
1 out of 5 stars review

Leaky cups, cracking lids

We have always loved these cups, but we bought some recently and the cups one out of four leak at the bottom and one out of four tops crack on the edge. I don't know what's going on with Dixie, but their quality sure has went down.

Helpful?16YR4Q7HH59L19516572837
reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4701268. Thank you.

Jan 9, 2019
SunnyKY2
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Design Change

I have used these 20 ounce cups for several years. I liked the stable, wide and shorter cups. Just purchased, and discovered the design has changed. The 20 ounce cups are taller, and more slender. Cups do not fit my vehicle cup holder well. Too much play, with wobble when turning corners. Disappointed with this design change. Also, I have not found a lid to fit. The old 20 ounce lids do not fit. Attached photos have old 20 ounce cup on left, and new cup on right.

Helpful?16YR4Q7HH59L19516572837
Sep 13, 2025
Steve M
1 out of 5 stars
1 out of 5 stars review

Lids leaking recently in 2025 stain clothes and ca

In recent months the quality has deterioted, I have stains o. My clothes and carpets from the Lids leaking. This was never the case in the past!!! I've been using these cups daily for the last 10 years or more and will stop purchasing and look for alternative choices.

Review from dixie.com
Helpful?16YR4Q7HH59L19516572837
Aug 11, 2025
teffidays_6807
5 out of 5 stars
5 out of 5 stars review

Perfect to go coffee cups

[This review was collected as part of a promotion.] This eco-friendly cups are perfect for go out coffee, I used them during my move, everything was in boxes and this came through perfectly. Very durable, leak-proof, the design insulation is perfect to keep your coffee hot while you’re out.

Review from dixie.com
Helpful?16YR4Q7HH59L19516572837
Jan 8, 2025
Russell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for large gatherings.

With allot of company over the holidays these were perfect for everyone wanting coffee. We had lots of lids left over from the last time we purchased these cups. Went with the bigger cups this time and it is pretty neat that the lids fit all three different sizes.

Helpful?16YR4Q7HH59L19516572837
Aug 12, 2025
maryb363_7623
4 out of 5 stars
4 out of 5 stars review

Nice

[This review was collected as part of a promotion.] This cups are easy to hold and have cute designs. My only complaint is with really hot coffee or tea it’s hard to hold the cup for too long bc it’s hot but it’s cools quick enough that that wasn’t too big a problem for me

Review from dixie.com
Helpful?16YR4Q7HH59L19516572837
Oct 3, 2019
TRACY
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Cup

This is a great cup! We use this in our office for all employees and any visitors we have that stop by. It's a perfect size and the texture on the outside keeps your hands from getting hot holding a hot beverage and just warm enough to keep hands warm on a chilly day.

Helpful?16YR4Q7HH59L19516572837
Jan 16, 2022
Bruce
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

dixie cups

we like them because they don't have a slippery finish. although they have been cheapened up in the last couple years. use to use one cup for a cup of coffee. they must be thinner now because I fill one cup and the sides get soft so the need for 2 cups

Helpful?16YR4Q7HH59L19516572837