Hi Nancy, Thank you for sharing your feedback. It is honest feedback such as this that helps us continue to improve. I'm sorry to hear that our products did not pass your expectations. We have passed your thoughts along to the appropriate teams to look into. Thank you again for taking the time to share your thoughts with us so we can improve. Stay safe and healthy. Sincerely, Kettle and Fire Customer Support

Hi Ginny, Thank you for your review! We are so happy you have been enjoying the taste of our products, and we hope you continue to enjoy Kettle & Fire! Thank you again for sharing your thoughts, and looking forward to your feedback about other flavors!

Thank you so much for trying Kettle & Fire! It's a very good choice and we’re confident that you’ll be satisfied. Let us know if you need help and keep us posted on how you are doing!

Hi Cathy, Thank you for the feedback and we are glad that you loved it! I am sure that you will also enjoy the amazing health benefits of drinking our bone broth products. Stay safe and healthy. Sincerely, Kettle And Fire Customer Support

Hi Lucy, Thank you for your review! We are happy you've been loving our products and the service that we provided, and I'm so sorry to hear that you are having a hard time opening our 16oz cartons. I will be passing along your feedback to our Packaging Team. Thank you also for sharing your thoughts regarding low-sodium. We truly love to hear from our customers regarding innovation, since we are constantly thinking about how to improve and what to cook up next. Recently we looked into creating low-sodium versions of our Beef and Chicken Bone Broth. Unfortunately, we did not receive enough customer interest for this product, so we had to put this idea on the back burner for now. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thank you again for taking the time to share your thoughts with us.