Hi Kailey, I'm so happy to hear that you've been enjoying your Kettle & Fire products. I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! We greatly appreciate you sharing your thoughts with us :heart:️

Hi Sidney. I am sorry to read that our bone broth did not meet your expectations. A lot of folks do prefer our bone broth spiced up, I like mine with a dash of seasonings to enhance the flavor as well or I incorporate it to soups and other dishes. We also have a great sipping guide that can help: https://blog.kettleandfire.com/ebook-bone-broth-sipping-guide/ You can send us an email through support@kettleandfire.com so we can help you with the options of returning your unopened cartons. All the best.

Hi Matthew, Thank you for your review! We are sorry you didn't like the taste of our products, and we love hearing from our customers to help us know how we can improve. I will be passing your feedback to our Chef & Quality team for review! We've heard that some customers enjoy adding their favorite seasoning or salt, especially when first starting to drink bone broth. We have lots of ideas on our blog and I have seen many great recommendations from other bone broth drinkers in our Facebook Group We also have a great sipping guide here: https://blog.kettleandfire.com/ebook-bone-broth-sipping-guide/ I hope that you find this information helpful! Have a great rest of your day.

Hi Carmen, Thank you for your kind words! This is why we love what we do! :) Stay safe!

Hi Robert, I love reading your message. I'm so happy to hear that you love the Chicken Bone Broth in a warm cup every morning and feel better. :heart_eyes: I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! We greatly appreciate you sharing your thoughts with us :heart:️