Hi Brittany, Thank you for the feedback and we are glad that you and your daughter loved it! Rest assured that we will continue to provide the best service and quality products that you deserve. Stay safe and healthy. Best regards, Kettle and Fire Customer Support

Hi Maribel, I'm so happy to hear that you've been enjoying your Kettle & Fire products. I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! We greatly appreciate you sharing your thoughts with us :heart:️

Hi Irene, Thank you for reaching out, and let me say I’m sorry for your recent experience. We did recently update our Chicken Bone Broth recipe. It looks like the batch you received was a little extra well done which is what is giving it such a dark color and a deeper flavor. The thickness of this new broth is due to the enhancement of the ingredients and additional nutrition that we were able to add to the new formulation. While the broth is completely safe to consume we understand that it is not what you were expecting, so we are more than happy to exchange your order for a new batch that we know you are going to enjoy. Again, I would like to apologize for this experience. If you have any additional questions please don’t hesitate to ask as we are here to assist you in any way possible. Thank you, Jasmin | Kettle & Fire Happiness Team

Hi Clayton, That is amazing! We are glad to be part of your everyday life. Rest assured that we will continue to provide the best service and quality products that you deserve. Stay safe and healthy. Best regards, Kettle and Fire Customer Support

Hi Raven, Thank you for your wonderful feedback! I am sure that you will also enjoy the amazing health benefits of drinking our bone broth products. Rest assured that we will continue to provide the best service and quality products that you deserved. Best regards, Kettle and Fire Customer Support