Hi Kathleen, Thank you for your wonderful feedback! I am sure that you will also enjoy the amazing health benefits of drinking our bone broth products. I thought you would enjoy some recipes that incorporate bone broth: https://blog.kettleandfire.com/recipes/ Best regards, Kettle and Fire Customer Support

Hi Gretchen, Thank you for reaching out, and let me say I’m sorry for your recent experience. We did recently update our Chicken Bone Broth recipe. It looks like the batch you received was a little extra well done which is what is giving it such a dark color and a deeper flavor. The thickness of this new broth is due to the enhancement of the ingredients and additional nutrition that we were able to add to the new formulation. While the broth is completely safe to consume we understand that it is not what you were expecting, so we are more than happy to exchange your order for a new batch that we know you are going to enjoy. Again, I would like to apologize for this experience. If you have any additional questions please don’t hesitate to ask as we are here to assist you in any way possible. Please let us know if you have other questions or concerns we can address for you. ~ Yanna | Kettle & Fire Happiness Team