Thank you for sharing! It means a lot to us! Many people just prefer to buy it because it can be hard to keep up making bone broth on a regular basis. That's why we are here, to help those people who want to use it regularly but don't want or do not have time to make it. Rest assured that we will continue to provide the best quality products that you deserved. All the best, Kettle & Fire Customer Support

Hi Kim, Thank you for your wonderful feedback. We are glad that you loved it!! I am sure that you will also enjoy the amazing health benefits of drinking our bone broth products. Best regards, Kettle and Fire Customer Support

Hi Darwin, Thank you for your review! I'm so happy to hear that you've been enjoying your Kettle & Fire products. I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thanks,

Hello Lani! We are sorry if our Chicken Bone Broth did not meet your expectations. We really appreciate your honest feedback. We recommend that you add it to one of your recipes or you can use it as a base for your soup or stew so that it can be more palatable. Please let us know if you have other questions or concerns we can address for you. ~ Yanna | Kettle & Fire Happiness Team

Hi Brush, Thank you for taking the time to share your thoughts with us and letting us know your feedback. We understand where you're coming from. Below the steps on how to open the carton. Step 1 - Open the carton by unsticking the corners Step 2 - Flip the corners up Step 3 - Fold the top backward and forwards Step 4 - Use scissors to cut off the top, or tear off the top Step 5 - Squeeze the corners together Step 6 - Pour and heat as you prefer Hope this information helps to change your mind. I apologize once again for the inconvenience. Stay healthy and keep safe!