Hi Brush, Thank you for taking the time to share your thoughts with us and letting us know your feedback. We understand where you're coming from. Below the steps on how to open the carton. Step 1 - Open the carton by unsticking the corners Step 2 - Flip the corners up Step 3 - Fold the top backward and forwards Step 4 - Use scissors to cut off the top, or tear off the top Step 5 - Squeeze the corners together Step 6 - Pour and heat as you prefer Hope this information helps to change your mind. I apologize once again for the inconvenience. Stay healthy and keep safe!

Hi Nina, We're happy to hear you're loving the broth! I am sure that you will also enjoy the amazing health benefits of drinking our bone broth products. Stay safe and healthy. Sincerely, Kettle And Fire Customer Support

Hi Peterson, We're so happy that you choose our products to help heal your gut and as recommended by your doctor. :heart_eyes: Let us know if we can do anything to help you through your health journey. Also please keep us posted on how you are doing!

Hi Marygrace! We are so grateful to provide you with amazing bone broth based products. Our Chicken Bone Broth is definitely one of our top favorites too!

Hi Andrew, Wow! I am glad you have tried our bone broths. Rest assured that we will continue to provide the best service and quality products that you deserved. You might also enjoy some recipes that incorporate bone broth: https://blog.kettleandfire.com/recipes/ Stay safe and healthy. Best regards, Kettle and Fire Customer Support