Hi there, Thank you for reaching out and sharing your feedback. It is honest feedback such as this that helps us continue to improve. We have passed your thoughts along to the appropriate teams to look into. Thank you again for taking the time to share your thoughts with us so we can improve. Stay safe and healthy. Sincerely, Kettle and Fire Customer Support

Hi Helen, Thank you for your review! We loved reading your message! We are so grateful that we are able to provide nutritional and delicious products, that can truly make a positive impact on your life. I wanted to let you know that we do offer a Refer a Friend program where you can earn $10 off! Your friends will receive $10 off on their first order of $60+ and then you get $10 (in loyalty points) for each successful referral. Please click here to earn more. Let me know if you have any questions, I'd be happy to help. I will be passing along your feedback to the rest of our Team. If you have questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thanks,

Hi Alecia, Thank you for your review! We are so happy you've been enjoying our Chicken Bone Broth. We hope you will continue enjoying Kettle and Fire, and are looking forward to receiving your feedback about other flavors!

Hi Carol, Thank you for your review! I'm so happy to hear that you've been enjoying your Kettle & Fire products. I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thanks,

Hello Tina! We are sorry if our new Beef Bone Broth isn't to your liking. We really appreciate your honest feedback. It is not as tasty as a regular broth/soup and it has an acquired taste because we have to control the spices and seasonings added to it for people who are sensitive to certain ingredients. You may need to add your favorite spices to your bone broth to improve its flavor. Personally, I love adding paprika, cumin, and ginger powder to it. We also have some great recipes on our blog that will help you incorporate our Beef Bone Broth into your regular meals so that you can still get all the benefits of bone broth in your diet. blog.kettleandfire.com/recipes I hope this helps. Please let us know if you have other questions or concerns we can address for you. ~ Anne| Kettle & Fire Happiness Team