I just received my espresso machine and so far it's perfect! Fairly easy to use- take a little time to fine tune your settings but it works great once you figure it out.

Just on looks, the unit is impressive. I followed all of the setup instructions, and I was up an running. The machine has functioned beautifully. It's taking time to perfect the intricacies of brewing a nice espresso and latte, but this has nothing to do with the performance of the machine. I definitely recommend!!

It was a little challenging to set up the first day, since there are several factors to adjust before getting a creamy and delicious espresso — like pressure, grind size, extraction time, and temperature. Just follow the recommendations and be patient while dialing it in. The most important tip for me: grind the coffee beans right before brewing. It makes a huge difference in flavor and crema. So far, my ideal setting is around grind level #5. Good luck with yours!

Great product. Very comparable to namebrand products that are quadruple the price. I'm very pleased.

The set up was very difficult with the brew head side of things. I had to hit the double “brew size” button multiple multiple times.

Works great once we figured it out. Used about 2 weeks and has overheated today. Not good. Seems to be a problem that needs addressed. We only make 2 to 3 doubles a day.

Out if the box, Main water head does not distribute water no matter how hard I try. Steam wand produces water, resevoir is filled, with or without charcoal filter still the same results. Machine makes 5 long beeps when it fails to brew water through main head with double, and no matter how many times you press it, its the same. There is no pressure buildup either and looks like it shipped like this. Grinder works well.

I was so excited to move up to this model and brand. My Delonghi died a few months ago, and I saved up for this device. I am really disappointed it did not brew out of the box. Not even 1 brew before I had issues. Frother works fantastic! But, that doesn't make the coffee.

I’m experiencing an issue with my Chefman espresso machine. When I press either the single-shot or double-shot brew button, the machine produces little to no water. I have ensured the water tank is full and properly installed, but the problem persists. The machine powers on and attempts to brew, but only a very small amount of water comes out, making it unusable. I have followed the recommended troubleshooting steps, but the issue has not been resolved. I would like to request warranty assistance to repair or replace the machine.

Water does not come out of the brew head for the life of me. Only the steam wand. The water level in the reservoir doesn't go down at all during a brew cycle, despite hearing the pump buzz, the pump is not actually drawing water from the tank. The tank valve works, the pump runs, the brew head stays dry. Observed water COLLECTING and POOLING at the tank connection. Water only comes out of the steam wand, not the brew head. Which is the whole point :(