Hello Melody,<br /><br />Thank you for bringing this to our attention. We understand how frustrating it must be to receive a product that doesn’t match what was advertised. This surely isn’t the experience we want for our customers nor the standard we aim to provide. It appears that the product listing on Walmart’s website contains an error. We’ll be working with Walmart to have this corrected as soon as possible. This unit is actually an 11‑in‑1 model, not a 17‑in‑1, and we appreciate you letting us know so this can be fixed. We truly hope that this doesn&#39;t affect your thoughts of our brand.<br /><br />Kind regards,<br />Shark Clean

Hello Debra,<br /><br />Thank you for bringing this to our attention. This model is an 11‑in‑1, and we appreciate you pointing out the incorrect “17‑in‑1” description. We’ll be working with the retailer to have this information corrected so it’s accurately represented moving forward. If you ever need support or have additional questions about your unit’s features, our team would be more than happy to assist. Please feel free to give us a call at 1‑800‑365‑0135, where one of our product specialists can help you directly. We&#39;re available Monday to Friday, 9 a.m. – 9 p.m. ET, and Saturday, 9 a.m. – 6 p.m. ET.<br /><br />Kind regards,<br />Ninja Kitchen