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Customer reviews for Member's Mark Total Protection Underpads, Large, 120 ct. for
Member's Mark Total Protection Underpads, Large, 120 ct.
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4.6 out of 5 stars
stars
2,134 ratings842 reviews
  1. 5 stars80% (1,699)
  2. 4 stars11% (233)
  3. 3 stars4% (75)
  4. 2 stars2% (41)
  5. 1 star4% (86)

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Showing 181-190 of 842 reviews
Mar 30, 2024
Krod2004
5 out of 5 stars review

Verified Purchase

Love these!

We have been using these for puppy pads. They are absorbent, and they are the perfect size. We really like them. The price is great also!

Helpful?224KOUXUPO0J19396805293
Dec 6, 2025
MM
1 out of 5 stars review

These are horrible

These are horrible. They don’t absorb at all. I wanted to give these a try but will not be buying again.

Helpful?224KOUXUPO0J19396805293
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 6, 2018
southpaw
5 out of 5 stars review

Verified Purchase

Great piddle pads fr my dogs

I have been using these for piddle pads for my dogs. They are older and cant make it all day. these pads are large and absorbent. Better then the puppy pads on the market and a better price. Highly recommend

Helpful?224KOUXUPO0J19396805293
Jun 22, 2017
peb774
2 out of 5 stars review

bed pad very poor

I bought these because this was all they had not very good the other bed pads that sam club sold was a lot better . These are very thin and won't hold water they go right threw.

Helpful?224KOUXUPO0J19396805293
reply from Supplier Response

We are sorry to hear about the leakage. The new Total Protection 23"x36" underpad is designed to maintain the same absorbent performance with a new aesthetic appeal vs the previous design. Please feel free to contact us at 1(888)-301-0332 or 1(800)262-0042 as we would like to better understand the specifics of your concern. Additionally, we offer a more absorbent Members Mark Total Protection 30"x36" Underpads.

Feb 28, 2026
Disappointed
1 out of 5 stars review

People need to give honest reviews

I saw on the reviews people were using these for puppy training pads so why not. Very disappointed, they are very thin and the padding came out just straightening them to lay flat. Waste of money.

Helpful?224KOUXUPO0J19396805293
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Nov 15, 2021
bkenyon0602
1 out of 5 stars review

leak like crazy

I bought these for my puppy. I use the sams brand dog pee pads which leak a little but these are horrible. Picture 1 is the sams dog pee pads, picture 2 is hospital grade bed pads, picture 3 is sams bed pads

Helpful?224KOUXUPO0J19396805293
reply from Supplier Response

Good Morning . So sorry for this occurrence as that is not how these pads should perform. If you haven't returned them to the store and have an opportunity to call, please contact us at 888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!

Jul 14, 2017
Cee
1 out of 5 stars review

Horrible!

These are horrible! They are not nearly as absorbent as the ones Sam's Club use to sell. You may as well use paper towel. Bring back the old ones please.

Helpful?224KOUXUPO0J19396805293
Jul 5, 2017
Jstlies1
2 out of 5 stars review

Poor quality

I've purchased this brand in the store for years. Used 2 a day for 3 dachshunds. It takes 6 now because they are so thin. These are NOT super absorbent. I'm so disappointed as must order another brand that costs twice as much.

Helpful?224KOUXUPO0J19396805293
reply from Supplier Response

We are sorry to hear about the leakage. The new Total Protection 23"x36" Underpad is designed to maintain the same absorbent performance with a new aesthetic appeal vs the previous design. Please feel free to contact us at [Sam's call center phone number or 1(800)262-0042] as we would like to better understand the specifics of your concern. Additionally, we offer a more absorbent Members Mark Total Protection 30"x36" Underpads.

Mar 5, 2018
Beekayel
4 out of 5 stars review

Verified Purchase

These are not a great as those available years ago

I ordered these online and I was disappointed initially. However, they are okay. I use them as indoor dog pads, and they are far better than the pads purchased from pet stores!

Helpful?224KOUXUPO0J19396805293
Feb 24, 2026
EMILY
2 out of 5 stars review

They are ok

These are not the quality I have come to expect from Member's Mark items. The absorbent padding is not uniform throughout the pad and it does not absorb as well as other pads.

Helpful?224KOUXUPO0J19396805293
reply from Consumer Relations

Good Morning! Thank you for your feedback , Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!