Hello, we would like to apologize for your child's recent experience while using our baby wipes. This type of feedback is very important to us, and we use stringent processes to investigate any and all negative feedback regarding our products. If you would be willing to call us at 888-301-0332, we would love to talk to you more in detail about your concerns and see if there is anything that we can do to help.

Good Morning, first, we would like to apologize for your recent experience as what you have described is not in line with our expectations for this product. Since this type of concern is not typical of our wipes if you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection.

Good Evening. First, we would like to apologize for your recent experience. What you are describing is not in line with our expectations for this product. Since these types of concerns are not typical of our wipes, if you would be willing to call us at 888-301-0332, we would love to talk to you in more detail about your concerns and obtain manufacturing dates and any samples you may still have for inspection. Again, our sincere apologies.