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Sam's Club
Sam's Club
Customer reviews for Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct. for
Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct.
4.5 out of 5 stars
stars11.2K ratings3,861 reviews
  1. 5 stars80% (8,989)
  2. 4 stars8% (881)
  3. 3 stars4% (479)
  4. 2 stars2% (263)
  5. 1 star6% (653)

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Showing 751-760 of 3,861 reviews
Jul 7, 2021
Lady
1 out of 5 stars review

Poor Quality

I have been using these for several years, great value. My most recent box is a completely different product. The pads are thinner and smaller. My small dog used to go 2-3 times on a pad, now it’s one and done. Will be looking for an alternative to purchase in the future.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Ande. We are sorry about the leakage experience while using our Pet Pads.  We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Oct 30, 2015
remelrebecca
5 out of 5 stars review

The best there is!

I live in an area where coyotes are spotted frequently so even with a doggie door my dogs are not let out alone. They are both 10 lb. mini-pins so bigger than most puppies. These huge pads work great, dogs are attracted to the smell so they know to "go here." And if that were not enough, even paying shipping on these (I live an hour and a half drive from nearest Sam's) they are still cheaper per pad than anything I can find locally. Highly recommend.

Helpful?6TWEUIMZMZ3C19396802725
Sep 27, 2023
Jei
1 out of 5 stars review

❌️BRING BACK THE OLD PADS!❌️

🚨The new version is Horrible🚨. From the moment you pick up the new box you already notice that there is a big change, when you open it the big difference in the pads (size, texture, etc.) so you already know that what is coming next is not good, because obviously it will not hold the quantity of liquid that it advertises on its box... BRING BACK THE OLD PADS!

Helpful?6TWEUIMZMZ3C19396802725
reply from Consumer Relations

Thank you for your feedback. We will certainly pass this along. Providing our customers with a high quality product is very important to us. Please call us at 888-301-0332 at your convenience with any other questions or comments.

Aug 21, 2023
wee wee everywhere
1 out of 5 stars review

Something has changed with this product

We have been using this product for many years with our small Maltipoo (11.5 pounds). Of late, this product is no longer performing as all previous pads purchased at your store have performed in the past.  The urine is soaking through regularly to the floor beneath; negating the value and functionality of this product. We have to clean/disinfect the floor several times a day. This occurs whether it is a little urine or a lot.      When speaking with a friend who uses this product too, they commented that they are noticing it as well.

Helpful?6TWEUIMZMZ3C19396802725
reply from Consumer Relations

We are sorry about the leakage experience while using our Pet Pads.  We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Nov 8, 2019
Deb
1 out of 5 stars review

New design is TERRIBLE!!!

I’ve been buying the Members Mark pads for years. They were the best, very thick and absorbent. Very disappointed to get this new box and find that they have completely changed them. They are so thin and don’t absorb anything. Absolutely useless! What’s the point if I have to mop the floor every time my dog uses them. Please bring back the old pads!!!

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Deb. So sorry for this occurrence as that is not how these pads should perform. If you haven't returned them to the store and have an opportunity to call, please contact us at 888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!

Mar 11, 2023
Loyal Customer
2 out of 5 stars review

The new ones are HORRIBLE!

I used to love these pee pads! They were the best out of all the rest! All of a sudden they were no longer in stock and now that they are back, the quality has suffered! They are thin and flimsy when they used to be the perfect texture. This is a huge disappointment! I even purchased 2 boxes thinking they were the originals. Please bring back the original pee pads!

Helpful?6TWEUIMZMZ3C19396802725
Aug 25, 2020
crawtater
1 out of 5 stars review

No longer a good product

The majority of consumers shop by product picture on packaging of items purchased before. It isn't very honest on Sam's part to feature the same packaging on a product that is a squirt shy of what it used to be, which was much larger. These pads are inferior. They are thin and small. I don't want to give them a 1 pee or poop rating. I will be returning them and from now on ordering training pads with someone else. If the larger ones are no longer made, which I can't find on your online store, the smaller ones should have different packaging. Attached are pictures of previous purchase and recent purchase.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Afternoon, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Sep 28, 2023
valgalerie
5 out of 5 stars review

The Smaller Box - Textured Pads are Better

I ordered several box's and noted they were same size, same count, but the box's were smaller. I did a comparison and found these new thinner pads to be better quality. The new pads, altho thinner, are higher quality. The old pads were soft and cottony but did tend to bunch up like the old throw away diapers of years past. These new pads are textured with a quilt type design. They are the same quality as more expensive brands I have purchased in the past. I have one 8.5 pound Maltese that is almost 11 years old and he has never gone potty outside. FYI I have always placed a washable pad underneath for just in case there is a runoff.

Helpful?6TWEUIMZMZ3C19396802725
Oct 22, 2023
Mario
1 out of 5 stars review

Worthless after change

I have been purchasing these pads for the past two years, but unfortunately they were changed. The new product is absolutely worthless. It is unbelievable that in a store where you pay to be a member, the company chooses to lower the quality and quantity yet increases the price. This shows that there is no respect for the customer whi has been loyal to your store and products. I am utterly disappointed!

Helpful?6TWEUIMZMZ3C19396802725
Feb 3, 2023
Martha
5 out of 5 stars review

Verified Purchase

Excellent

Excellent

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